09-01-2016 02:27 PM
112 12345
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  1. Glock23-G4's Avatar
    how come my phone don`t have samsung pay at all? strange.

    Posted via the Android Central App
    If you're on Verizon, they removed it.
    10-01-2015 08:16 PM
  2. Mdbills484's Avatar
    Is anyone who's have this issue also using SwiftKey?
    Yes I'm using SwiftKey.

    Posted via the Android Central App
    10-01-2015 08:31 PM
  3. Ironzey's Avatar
    I'm using SwiftKey.
    10-01-2015 09:00 PM
  4. Oscar Maradiaga's Avatar
    Never used swift key but just do what is suggested
    10-01-2015 09:41 PM
  5. Kelly Kearns's Avatar
    Is anyone who's have this issue also using SwiftKey?
    I'm using SwiftKey and not having this issue.
    10-02-2015 10:00 AM
  6. Aaron2015's Avatar
    So use swiftkey can solve the problem? I just tried factory reset (my last hope), yet the result is so heart breaking.....waste my time. This problem is getting more and more frequent. Sigh, what a pain.

    Posted via the Android Central App
    10-02-2015 10:06 AM
  7. Kelly Kearns's Avatar
    So use swiftkey can solve the problem? I just tried factory reset (my last hope), yet the result is so heart breaking.....waste my time. This problem is getting more and more frequent. Sigh, what a pain.

    Posted via the Android Central App
    No using SwiftKey won't solve the problem.

    All of you should have already exchanged your phones or taken them to Samsung.
    10-02-2015 10:09 AM
  8. Aaron2015's Avatar
    Yes, I changed the phone already, from black to gold, same ****, and I already signed the form they ask me to sign when I collect the new phone, it says that will be the final solution for my complain......LoL. I never expect this can be a general problem for a Samsung product, I thought I was just "lucky" enough received a faulty phone upon purchasing. An exchange shall resolve the problem already. Who knows the result is like this and Samsung just keep silent pretend the problem never exist and keep ask people to factory reset the phone despite so many people say already tried it. And I'm an other live evidence to prove that the factory reset won't work. 😢

    Posted via the Android Central App
    10-02-2015 10:20 AM
  9. Kelly Kearns's Avatar
    Yes, I changed the phone already, from black to gold, same ****, and I already signed the form they ask me to sign when I collect the new phone, it says that will be the final solution for my complain......LoL. I never expect this can be a general problem for a Samsung product, I thought I was just "lucky" enough received a faulty phone upon purchasing. An exchange shall resolve the problem already. Who knows the result is like this and Samsung just keep silent pretend the problem never exist and keep ask people to factory reset the phone despite so many people say already tried it. And I'm an other live evidence to prove that the factory reset won't work. 😢

    Posted via the Android Central App
    I would return it to Samsung under warranty and have them fix it then.
    10-02-2015 10:37 AM
  10. Mdbills484's Avatar
    I'm afraid to jinx it but since I disabled Samsung Pay and cleared the cache, I haven't had a single freeze.
    10-02-2015 03:33 PM
  11. Ingemar Kenyatta's Avatar
    64 gigabyte note 5 AT&T freezes all the time hardware buttons will work and capacitive buttons work but anything else on the screen is unresponsive for some time 5 minutes.

    It surprises me to not have heard any kind of update fix it. It obviously is a widespread problem with these phones.

    Posted via the Android Central App
    10-03-2015 06:28 AM
  12. Mdbills484's Avatar
    64 gigabyte note 5 AT&T freezes all the time hardware buttons will work and capacitive buttons work but anything else on the screen is unresponsive for some time 5 minutes.

    It surprises me to not have heard any kind of update fix it. It obviously is a widespread problem with these phones.

    Posted via the Android Central App
    Did you try the Samsung Pay fix? Working so far for me.

    Posted via the Android Central App
    10-03-2015 07:32 AM
  13. Aaron2015's Avatar
    For the phone don't have Samsung pay, how to explain that? The most irritating thing is no any feedback from Samsung, I guess this is only happens on mode 901i

    Posted via the Android Central App
    10-03-2015 07:38 AM
  14. Aaron2015's Avatar
    Sorry 920i.

    Posted via the Android Central App
    10-03-2015 07:39 AM
  15. Kelly Kearns's Avatar
    64 gigabyte note 5 AT&T freezes all the time hardware buttons will work and capacitive buttons work but anything else on the screen is unresponsive for some time 5 minutes.

    It surprises me to not have heard any kind of update fix it. It obviously is a widespread problem with these phones.

    Posted via the Android Central App
    I would not say it was widespread at all. So I've seen a handful of people post about this specific issue.
    awill68 likes this.
    10-03-2015 10:52 AM
  16. Mdbills484's Avatar
    It is indeed quite widespread and most major tech sites have reported on the problem and suggested various fixes.

    So far(fingers crossed) disabling Samsung Pay has worked for me. Which brings up another point, Samsung Pay is utterly worthless to the 10s of millions of folks with Chase, Wells Fargo and Capital One. Why launch a product that so few can use?
    10-03-2015 11:06 AM
  17. Iamroy90's Avatar
    I've had the same issue as well and frankly it's extremely annoying ...also I noticed painfully bad "messages" lagging

    Posted via the Android Central App
    10-03-2015 11:40 AM
  18. drewood31601's Avatar
    I was having freezing problems as well on Friday so I disabled the samsung pay app and so far, no problem. If it happens again without the pay app, then I'll reinstall it.

    Posted via the Android Central App
    Mdbills484 likes this.
    10-03-2015 12:37 PM
  19. Ironzey's Avatar
    How are you all disabling Samsung Pay?
    I'm not seeing an option to disable it.
    10-06-2015 08:15 AM
  20. Kelly Kearns's Avatar
    How are you all disabling Samsung Pay?
    I'm not seeing an option to disable it.
    I have disabled it using Package Disabler Pro from the Play Store. It is for Samsung devices only and will allow you to disable anything.
    Ironzey likes this.
    10-06-2015 08:21 AM
  21. sup3r1or's Avatar
    I said earlier that factory reset sorted this thing out, IT DIDNT. It still happens. I have a asian version which does not have samsung pay so I doubt the reason is samsung pay.
    What pissed me off the most. I went for a job the other day, I had fitbit app + runtatstic +music player running, phone becomes NON USABLE. I would wait a minute or 2 for screen just to come on. It's like its running out of ram, but it doesn't upon check it still has 1 GB free.
    On normal days, it would just freeze on unlock for god knows how long.
    This issue seems to be plaguing 64GB models only. There is a thread on XDA but no solution for about 20 people already, some flashed Russian Rom and claim issue is gone, but that will most likely void warranty.
    Samsung needs to come out on this it's pathetic for a 800 dollars phone.

    P.S If you guys do factory reset do you restore from backup or start fresh? I'm always afraid if there is some app/setting issue it will restore to fresh one with restore.
    10-23-2015 09:17 AM
  22. Ironzey's Avatar
    I've just uninstalled Samsung Pay's updates and the problem went away. Not a huge loss for me because they don't support my bank.

    Just try uninstalling Samsung Pay updates.
    10-23-2015 09:55 AM
  23. athomas917's Avatar
    Same here. Ditching the Samsung pay seems to have cured the problem.

    Posted via the Android Central App
    10-23-2015 09:58 AM
  24. Aaron2015's Avatar
    Don't have Samsung pay, now I wish I have one so I can uninstall it to get the phone fixed. LOL

    Posted via the Android Central App
    10-23-2015 10:00 AM
  25. sup3r1or's Avatar
    Samw thing here. Asian version does not have it so it seems.
    kaienish likes this.
    10-23-2015 07:44 PM
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