09-01-2016 02:27 PM
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  1. Abdulla78's Avatar
    Note 5 has a quick launch for the camera by pressing the home button twice try to toggle that off it stopped the freezing for me so far
    10-29-2015 11:20 AM
  2. elvis0720's Avatar
    my note 5 screen freeze not only for 2 ~ 10 sec, it freeze for few hours or days. I tried to wipes cache but it's not working for me. Now still freezing, anyone suggest me what to do now pls ?
    10-31-2015 01:50 AM
  3. Ironzey's Avatar
    my note 5 screen freeze not only for 2 ~ 10 sec, it freeze for few hours or days. I tried to wipes cache but it's not working for me. Now still freezing, anyone suggest me what to do now pls ?
    If it freezes after waking the screen but the real buttons still work then try uninstalling Samsung Pay updates. That worked for me.
    10-31-2015 07:26 AM
  4. Aaron2015's Avatar
    my phone auto fixed by itself, lol. after i so pissed off and decide to live with it, then it just so magically fixed by itself. the only thing i did is upgrade the latest upgrade released by samsung. and then my cabel spoil, also so magically spoil at the same time with my friend, we bought the phone together, it stopped fast charging, how long we`ve been using it only? the quality seems not so good. anyway, after i changed the cabel, fast charging works again, so, thank goddess, everything works as normal now, i hope it stays this way. LOL.

    Posted via the Android Central App
    10-31-2015 07:45 AM
  5. elvis0720's Avatar
    i don't have any samsung pay in my phone, how ?
    10-31-2015 08:43 AM
  6. elvis0720's Avatar
    i think that is not a long term fix for that, i think i will go to service centre and try to exchange a new one.
    10-31-2015 08:45 AM
  7. elvis0720's Avatar
    If it freezes after waking the screen but the real buttons still work then try uninstalling Samsung Pay updates. That worked for me.
    i don't have any samsung pay in my phone, how ?
    10-31-2015 08:48 AM
  8. Aaron2015's Avatar
    urs is asia version, right? i also don`t have samsung pay, and i exchanged the phone but still the same, it seems they are all same batch, anyway, maybe they can change ur phone with new batch since the phone is out for quite some time already, and i guess samsung has fixed the problem with the recent upgrade, maybe, lol. anyway, good luck to u.

    Posted via the Android Central App
    10-31-2015 08:52 AM
  9. elvis0720's Avatar
    urs is asia version, right? i also don`t have samsung pay, and i exchanged the phone but still the same, it seems they are all same batch, anyway, maybe they can change ur phone with new batch since the phone is out for quite some time already, and i guess samsung has fixed the problem with the recent upgrade, maybe, lol. anyway, good luck to u.

    Posted via the Android Central App
    ya asia version, i send my phone to Samsung service centre already. Hope can get a new one
    11-01-2015 07:50 AM
  10. anon(9652351)'s Avatar
    Uninstalling Samsung Pay has NOTHING to do with this freezing issue folks. Having said that I have no clue what does but I have the International version Note 5 N920i on AT&T and it does not have Samsung Pay installed at all. My Note 5 freezes up too....
    11-01-2015 11:10 AM
  11. Aaron2015's Avatar
    LOL, after a long time with no problem of the phone, today i restart the phone as it`s been on for quite a few days already, then the problem came back again, WTF. Give up, whatever.

    Posted via the Android Central App
    11-01-2015 11:19 AM
  12. anon(9652351)'s Avatar
    LOL, after a long time with no problem of the phone, today i restart the phone as it`s been on for quite a few days already, then the problem came back again, WTF. Give up, whatever.

    Posted via the Android Central App
    If it makes you feel better, I have an iPhone 6 Plus running 9.1 and it freezes up BAD. Nothing will fix it, tried everything.
    11-01-2015 12:32 PM
  13. janjooa's Avatar
    Does everyone who is having this screen issue freezing ha ve a 64GB Gold model?

    Just trying to see if can pick up any patterns.
    11-15-2015 10:50 AM
  14. Ironzey's Avatar
    White 64 on Tmobile.
    Once I uninstalled Samsung Pay updates it hasn't happened again.
    11-15-2015 12:25 PM
  15. sup3r1or's Avatar
    International version 64 GB. As for as I got from XDA post it seems to happen on 64 gb version only. Im ready to break my phone from anger.
    Yesterday went jogging with FITBIT + RUNTASTIC+ Music player in the background = unusable phones with lags and freezes of up to 30 seconds.
    11-15-2015 07:54 PM
  16. zeuswsu's Avatar
    White 64 on Tmobile.
    Once I uninstalled Samsung Pay updates it hasn't happened again.
    Same but with Verizon.
    11-16-2015 01:32 AM
  17. sup3r1or's Avatar
    In my case on international version samsung pay is not there.
    11-16-2015 05:24 AM
  18. Kash Janjooa's Avatar
    So its affecting 64GB and 32GB versions
    11-23-2015 01:19 AM
  19. Aaron2015's Avatar
    seem yes, my one also 64g.

    Posted via the Android Central App
    sergiu.m likes this.
    11-23-2015 01:23 AM
  20. sergiu.m's Avatar
    So it seems from the limited responses its only affecting 64GB models........

    I wonder if the manufacturers for the memory chips are different to the 32GBs
    Guys please try to refrain from saying this, i have the 32 gb version and encounter the problem almost daily.
    11-23-2015 11:42 AM
  21. eljeffe58's Avatar
    I have the issue on the first and the second 32GB Note 5's I have had.
    sergiu.m likes this.
    11-23-2015 03:04 PM
  22. Kash Janjooa's Avatar
    Ok thats good to know I have updated my post to show its effecting both 32GB and 64GB versions.
    sergiu.m likes this.
    11-25-2015 01:13 AM
  23. Ambreen Mustafa's Avatar
    Got same issue on my silver note 5 64 gb. Looks like the only thing common is 64 gb. I tried wiping cache restart etc. Battery like is fine. I think it's the theme. Maybe I'll use the default theme for a day and see if it works...

    Posted via the Android Central App
    11-25-2015 06:20 AM
  24. Laserbutt's Avatar
    Been using Nova since day one, no hiccups- not one.

    Posted via the Android Central App
    11-25-2015 06:44 AM
  25. sergiu.m's Avatar
    Also blame it on the stock launcher
    11-25-2015 10:11 AM
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