[Misterb]

Best Buy gave me one of the Samsung brand wireless chargers. Seriously, what's wrong with this thing? You put it on, the light glows blue to tell you it's charging, your phone begins charging, and then a few minutes later I'll look over and it'll be flashing blue, and the phone is no longer charging. Other times, it works fine and gives the phone a full charge. The slightest thing will stop it from charging too, like getting an email that vibrates and moves it ever so slightly off the thing to where it stops charging. I've seen it stop for no apparent reason though. No bumps, no vibration notifications, nothing. It just stops. Does it only work reliably with certain cases? I know the new quick charge wireless charger is coming out soon, but is it any different a side from the fact that it charges faster?

Posted via Android Central App

[felloffthetruck]

Is this the new fast charging puck or the original one?

[BarfingMonkey]

Lets go CAPS!

[OldTrader]

Best Buy gave me one of the Samsung brand wireless chargers. Seriously, what's wrong with this thing? You put it on, the light glows blue to tell you it's charging, your phone begins charging, and then a few minutes later I'll look over and it'll be flashing blue, and the phone is no longer charging. Other times, it works fine and gives the phone a full charge. The slightest thing will stop it from charging too, like getting an email that vibrates and moves it ever so slightly off the thing to where it stops charging. I've seen it stop for no apparent reason though. No bumps, no vibration notifications, nothing. It just stops. Does it only work reliably with certain cases? I know the new quick charge wireless charger is coming out soon, but is it any different a side from the fact that it charges faster?

Posted via Android Central App

I'm on my third puck, it being from a supposedly different batch, and unfortunately, it has all the same issues my first and second one had. This charger problem coupled with the outdoor screen line issue is too much to deal with for an 850.00 phone. I think I am going to return it all, unless BB can give me a compelling reason not to.

[felloffthetruck]

Is this the New "Fast Charge" puck you all are having problems with or the first one that goes with the Galaxy S6?

Maybe Best Buy gave you guys the regular Samsung wireless charging puck from the S6?

[felloffthetruck]

This is the one for the Note 5:

Fast Charge Wireless Charging Pad, Black Sapphire

[Misterb]

I thought I was pretty clear that this charger is the current version, and that the quick charge one will be out soon

Posted via the Android Central App

[Kelly Kearns]

I thought I was pretty clear that this charger is the current version, and that the quick charge one will be out soon

Posted via the Android Central App

There is another thread in the forum where one person got Best Buy to give them $10 off of another brand charger and he paid $10 for the charger. I think this charger just isn't going to work on the N5 and Best Buy should do something about that.

[tripjnj]

Im currently using a LG wireless charger that I had for my G2 and have the same issues with it stopping charging if not sitting perfectly on it or bumping it slightly. Thought it was just because I was using a LG charger and not a Samsung, but I guess its all the same.

[Paul Paradis]

Is this the New "Fast Charge" puck you all are having problems with or the first one that goes with the Galaxy S6?

Maybe Best Buy gave you guys the regular Samsung wireless charging puck from the S6?

It is the same one. I have mine from my S6 Edge in the living room, and my Note 5 in the bedroom. They work the same. I even called to verify, and they are the same. There might be something wrong with the phone.

[MikeekiM]

Am I the only one disappointed that the OP didn't include a video of his Samsung wireless charger being slapped across the ice after reading the title that it was "literally" a hockey puck?

[Misterb]

It is the same one. I have mine from my S6 Edge in the living room, and my Note 5 in the bedroom. They work the same. I even called to verify, and they are the same. There might be something wrong with the phone.

You have the new white Note 5 quick charger? I thought they weren't quite available yet?

Posted via the Android Central App

[Gray Area]

I'm on my third puck, it being from a supposedly different batch, and unfortunately, it has all the same issues my first and second one had. This charger problem coupled with the outdoor screen line issue is too much to deal with for an 850.00 phone. I think I am going to return it all, unless BB can give me a compelling reason not to.

I've luckily had 0 issues with my Samsung puck. But what is this outdoor screen line issue your speaking of?

Posted from my Beast Galaxy Note 5

DEVICE HISTORY (since they got smart)
PHONES: Galaxy Nexus, LG viper, Galaxy s3, HTC Evo 4g, Galaxy Note 2, Galaxy s5, LG G-Flex, Galaxy Mega 6.3, Galaxy s6 edge, Galaxy Note 5. TABLETS: Galaxy Note 10.1 gt-n8013, Galaxy tab 3 7.0. WATCH: Galaxy gear

[Misterb]

I've luckily had 0 issues with my Samsung puck. But what is this outdoor screen line issue your speaking of?

Posted from my Beast Galaxy Note 5

DEVICE HISTORY (since they got smart)
PHONES: Galaxy Nexus, LG viper, Galaxy s3, HTC Evo 4g, Galaxy Note 2, Galaxy s5, LG G-Flex, Galaxy Mega 6.3, Galaxy s6 edge, Galaxy Note 5. TABLETS: Galaxy Note 10.1 gt-n8013, Galaxy tab 3 7.0. WATCH: Galaxy gear

Do you have a case on your phone?

Posted via the Android Central App

[OldTrader]

I've luckily had 0 issues with my Samsung puck. But what is this outdoor screen line issue your speaking of?

Posted from my Beast Galaxy Note 5

DEVICE HISTORY (since they got smart)
PHONES: Galaxy Nexus, LG viper, Galaxy s3, HTC Evo 4g, Galaxy Note 2, Galaxy s5, LG G-Flex, Galaxy Mega 6.3, Galaxy s6 edge, Galaxy Note 5. TABLETS: Galaxy Note 10.1 gt-n8013, Galaxy tab 3 7.0. WATCH: Galaxy gear

The one where if you are outside, even in your car as I found out today, and on auto brightness, lines or smudges will appear near the edge of the screen when on light backgrounds. It is especially noticeable in snote. There is another thread around here somewhere that gives more info.

Posted via the Android Central App

[felloffthetruck]

Why would Best Buy give out the old puck with the purchase of the Note 5?

[jtversky]

The fast charging puck isn't available yet for sale. The old puck is the only wireless charger they offer right now.

[Paul Paradis]

You have the new white Note 5 quick charger? I thought they weren't quite available yet?

Posted via the Android Central App

I misread that. The fast charging one isn't even being advertised yet.
It does sound like somethings not right. They can check to see if the component inside the phone is not allowing the charge from the Puck.

[Kelly Kearns]

Umm its the same one. I'm not sure who told you different, but if you check the specs and their site it says it below the wireless charger. It lists all the devices that are comparable.

From everything I've read about this, Samsung says the Best Buy one is the wrong one for the Note 5.

[owensch1]

Check out my workaround for this problem. Hope it helps!!

http://forums.androidcentral.com/sho...d.php?t=575580

[anon(607340)]

There was an update for T-Mobile Note 5 today that added built-in video calling - evidently the update also resolved all issues with the wireless charger. So it's software.

[Paul Paradis]

From everything I've read about this, Samsung says the Best Buy one is the wrong one for the Note 5.

I'm sitting in Best Buy now, it charges both. It's not fast charging, but it works just fine. It's also the same one sprint was giving/selling as well.

[OldTrader]

There was an update for T-Mobile Note 5 today that added built-in video calling - evidently the update also resolved all issues with the wireless charger. So it's software.

I really hope it is the software, I'm tired of exchanging pucks,,lol. But who knows when att will get around to the update.

Posted via the Android Central App

[Kelly Kearns]

I'm sitting in Best Buy now, it charges both. It's not fast charging, but it works just fine. It's also the same one sprint was giving/selling as well.

Numerous, numerous posts on the forums, from around the country, about issues with these chargers and several people called and talked with Samsung. It is an overnight charging issue.

[E Padilla]

Weird mine worked normally. Also the fast charge ones aren't even out yet. But kinda weird you would give up an entire phone because the wireless charger doesn't work. Just use the fast charge wall connector.

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