1. Denisej's Avatar
    Is anyone able to use their AT&T Note 5's Mobile hotspot and tethering option? I can't seem to get this to work.

    These are the things I've done/tried:

    - Called AT&T and had them update the IMEI and made sure everything was set up in their system for mobile hotspot.
    - When I removed my sim card from the Note 5 and put it in my S6 the hotspot works on the S6.
    - Checked settings ( broadcast channel is set to 2.4 GHz, auto)

    Love this phone BTW...

    Appreciate any help...
    09-03-2015 05:51 PM
  2. Denisej's Avatar
    Okay...Duh..all I had to do was select "allow ALL devices to connect" instead of "ALLOWED devices only" under the mobile hotspot settings...I thought this would open up the connection and allow any device to connect WITHOUT a password but I was wrong. All set and working now...whew!! Thanks you guys!!!
  3. B. Diddy's Avatar
    Is there any indication in the status bar that the hotspot is even on when you toggle it on? Does it turn on, but it just doesn't get detected anywhere? You've already set it up with an SSID name and a password?
    09-03-2015 06:02 PM
  4. Denisej's Avatar
    Is there any indication in the status bar that the hotspot is even on when you toggle it on? Does it turn on, but it just doesn't get detected anywhere? You've already set it up with an SSID name and a password?
    Notification in status bar says "Tethering or hotspot active.tap to set up". When I tap it it takes me to the settings>mobile hotspot and tethering option on the phone. I didn't do anything except change the password. I've never had to set up a phone with an SSID to get this option to work. Is the Note 5 different?
    09-03-2015 06:26 PM
  5. B. Diddy's Avatar
    I'm not sure exactly what it looks like on the Note 5, but in general, when you set up a hotspot, it should give you a dialog box that allows you to name the network, choose the security (e.g., WPA2-PSK), and select a password. There may also be an option to disable the hotspot when there's no activity.
    09-03-2015 06:52 PM
  6. Denisej's Avatar
    I'm not sure exactly what it looks like on the Note 5, but in general, when you set up a hotspot, it should give you a dialog box that allows you to name the network, choose the security (e.g., WPA2-PSK), and select a password. There may also be an option to disable the hotspot when there's no activity.
    I selected WPA2-PSK and changed the password from the default password to my own password. Darn it! Im thinking that I may have to exchange the phone.
    09-03-2015 07:21 PM
  7. B. Diddy's Avatar
    Still doesn't work?
    09-03-2015 07:26 PM
  8. Denisej's Avatar
    Still doesn't work?
    No..No luck..
    09-03-2015 07:28 PM
  9. Denisej's Avatar
    I have it set up exactly like my S6 (which works)...
    09-03-2015 07:31 PM
  10. B. Diddy's Avatar
    Shot in the dark, but try a cache partition wipe: https://en.wikipedia.org/wiki/Moto_G_(1st_generation)

    EDIT: Sorry, wrong link. Here's the right one: https://support.t-mobile.com/docs/DOC-23240
    09-03-2015 07:32 PM
  11. Denisej's Avatar
    Shot in the dark, but try a cache partition wipe: https://en.wikipedia.org/wiki/Moto_G_(1st_generation)
    Okay...I'll have to figure THAT out....

    Thanks
    09-03-2015 07:47 PM
  12. B. Diddy's Avatar
    Darnit, I linked the wrong thing. https://support.t-mobile.com/docs/DOC-23240
    Denisej likes this.
    09-03-2015 07:52 PM
  13. kway_NY's Avatar
    Mine works.
    Denisej likes this.
    09-03-2015 07:55 PM
  14. Denisej's Avatar
    Darnit, I linked the wrong thing. https://support.t-mobile.com/docs/DOC-23240
    LOL...Okay Thanks a lot... I'll try that and post back later.
    09-03-2015 08:28 PM
  15. Denisej's Avatar
    Mine works.
    Okay. thanks...I'm gonna try what Diddy suggested and if it doesn't work I'll be taking it back to try to exchange for a new phone.
    09-03-2015 08:33 PM
  16. double923's Avatar
    Here is the icon of hotspot on att note 5.Is anyone able to use their AT&T Note 5's Mobile hotspot and tethering option?-uploadfromtaptalk1441332856156.jpg

    Sent from my SAMSUNG-SM-N920A using Tapatalk
    Denisej likes this.
    09-03-2015 09:14 PM
  17. Denisej's Avatar
    Yeah Double. I get that icon on my S6 when I remove my sim from the Note 5 and put it in my S6 but the note is not working for some reason....same settings under mobile hotspot options as S6 too...don't know what's going on here but I'll post back after I get a chance to try Diddy's recommendation and maybe the dreaded "hard reset"...
    09-04-2015 05:03 AM
  18. Denisej's Avatar
    Okay...Duh..all I had to do was select "allow ALL devices to connect" instead of "ALLOWED devices only" under the mobile hotspot settings...I thought this would open up the connection and allow any device to connect WITHOUT a password but I was wrong. All set and working now...whew!! Thanks you guys!!!
    B. Diddy likes this.
    09-04-2015 05:16 AM
  19. plumcrazy's Avatar
    mine works
    09-04-2015 08:35 PM
  20. Gdwheel's Avatar
    Mine works too.
    09-04-2015 09:37 PM
  21. dpham00's Avatar
    Hehe. Glad you got it working. Sometimes it is the simplest problems

    Sent from my Verizon Samsung Galaxy Note 5
    Denisej likes this.
    09-04-2015 10:19 PM

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