grace: did the new cable work?
digdug: +1
kelly: this is my first time with samsung, and i did quite a bit of research on the topic. Sadly, nowhere did it say that servicing a phone would take me the better part of two business weeks, or i might have re-considered leaving apple.
to be fair, i do love the phone, but there are annoyances that come with the samsung experience that you won't see until you -- well -- experience them yourself. Spilled milk aside, surrendering your phone for the better part of two weeks (or even one week) is really not actionable advice for most people, so while yours is certainly one solution, it's not the only one. An example? buying a cheap, reliable, $3 cable.