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  1. ambreaux405's Avatar
    I had the note 5 for a week on AT&T and then switched to T-mobile and got a different note 5. I have noticed this on both versions. When I plug the phone into the charger that came with it, it doesn't always fast charge. I have to unplug it and plug it back in a few times until it finally says fast charge. What's going on? It's not a huge deal because I generally just charge at night so it doesn't matter how fast. But sometimes, especially after work, if I'm going out again I would like to charge it up quickly and it doesn't seem to be working reliably.

    Posted via the Android Central App
    09-04-2015 07:23 AM
  2. double923's Avatar
    It is a big deal. Samsung made a big fuzz about the fast charge. That is also one of the best feature I like about the Note 5 is fast charge. I know that the fast charge is only working with the charger that came with the Note 5. Please double check that, It should have dual voltage outputs where the older charge has only 5V output.
    09-04-2015 07:35 AM
  3. ambreaux405's Avatar
    Yeah its definitely the charger that came with it. I don't have any other charger that I use with it.

    Posted via the Android Central App
    09-04-2015 07:37 AM
  4. jlilnc14's Avatar
    I have experience that only at work. I think it's the wall outlet. I took the same charger home and fast charge always shows up on my phone. Maybe try a different wall outlet and house.
    Gray Area likes this.
    09-04-2015 08:20 AM
  5. Gray Area's Avatar
    I had the note 5 for a week on AT&T and then switched to T-mobile and got a different note 5. I have noticed this on both versions. When I plug the phone into the charger that came with it, it doesn't always fast charge. I have to unplug it and plug it back in a few times until it finally says fast charge. What's going on? It's not a huge deal because I generally just charge at night so it doesn't matter how fast. But sometimes, especially after work, if I'm going out again I would like to charge it up quickly and it doesn't seem to be working reliably.

    Posted via the Android Central App
    Had that happen a few times as well.

    Posted from my Beast Galaxy Note 5

    DEVICE HISTORY (since they got smart)
    PHONES: Galaxy Nexus, LG viper, Galaxy s3, HTC Evo 4g, Galaxy Note 2, Galaxy s5, LG G-Flex, Galaxy Mega 6.3, Galaxy s6 edge, Galaxy Note 5. TABLETS: Galaxy Note 10.1 gt-n8013, Galaxy tab 3 7.0. WATCH: Galaxy gear
    09-04-2015 11:29 AM
  6. PinkLipstick's Avatar
    If I can remember correctly, the lady at ATT told me something about not being on fast charge if your battery percent is above a certain amount... like if you are at 70% and you plug in it will not fast charge but if you are at 20% then it would. *shoulder shrug*

    Posted via the Android Central App
    Gray Area likes this.
    09-04-2015 06:57 PM
  7. trucksmoveamerica#AC's Avatar
    If I can remember correctly, the lady at ATT told me something about not being on fast charge if your battery percent is above a certain amount... like if you are at 70% and you plug in it will not fast charge but if you are at 20% then it would. *shoulder shrug*

    Posted via the Android Central App
    That's what I was told, and that's the way mine works. 80% regular charge, 20% fast charge. They say it's hard on the battery if the battery is not low enough, which could explain why on my note 4 when the battery meter says 12% and it dies.

    Sent from my SM-N920V using Tapatalk
    09-04-2015 07:08 PM
  8. TheMatrix31's Avatar
    I was having a lot of Fast Charging confusion too. The only time I've consistently gotten it to work is with my 3rd party charger + 6ft cable. The included charger is hit or miss. What I'd really like is to use the included charger + 6 ft cable instead of the paltry 3ft crap they include.

    I just ordered another Aukey QC because it seems to be the only one where it works all the time. It's really bizarre.
    09-06-2015 02:22 AM
  9. Fr0gburp3r's Avatar
    I'm using the cable that came with mine and I don't think fast charging has ever worked. It never says fast when I plug it in. I even waited until it got below 5% but it never indicated fast charge. I may have a defective plug.
    landyvlad likes this.
    09-07-2015 08:47 PM
  10. andross77's Avatar
    This is an interesting thread. When I had the Galaxy S6 for 4 months it would only register Fast Charging half the time. The other half I would have to unplug it and replug it and then it would register. And it would be in 2 different outlets and it did not matter the percentage at all.

    Now with the Note 5 (all 3 I've had) it has registered Fast Charging EVERY single time. I keep checking it because I was so used to my S6 not registering and I want it to be fast charging. Only thing I could figure is that 5.1 on Verizon fixed that since the S6 was on 5.0.1 (or maybe it was just 5.0)

    But the percentage definitely doesn't matter and since mine has registered every single time the first time I have to think a note 5 that doesn't is faulty. Not a major thing, but still a defect. And reading the post above, I would exchange the fast charger plug first. That is much more likely to be the defective piece and also a lot cheaper and wherever you bought it would be much more agreeable to that exchange.
    09-07-2015 09:03 PM
  11. Moeedk's Avatar
    I had the note 5 for a week on AT&T and then switched to T-mobile and got a different note 5. I have noticed this on both versions. When I plug the phone into the charger that came with it, it doesn't always fast charge. I have to unplug it and plug it back in a few times until it finally says fast charge. What's going on? It's not a huge deal because I generally just charge at night so it doesn't matter how fast. But sometimes, especially after work, if I'm going out again I would like to charge it up quickly and it doesn't seem to be working reliably.

    Posted via the Android Central App
    09-09-2015 06:58 AM
  12. Moeedk's Avatar
    I also have the same problem with my note 5 duos sometime its fast charging some times its not!kindly tell me if anyone has a solution to this
    09-09-2015 06:59 AM
  13. climb's Avatar
    I am experiencing the same thing - sometimes my N 5 fast charges, sometimes it doesn't. Sometimes it doesn't when it is at 40% and sometimes it doesn't when it is at 80%.

    Sometimes it does fast charge when it is at 40% and sometimes it does fast charge when it is at 80%. Go figure......

    It always seems to reset to fast charging after unplugging and plugging back in, once or twice.

    I can't wait until the (faster) charging wireless pads hit the shelves!!

    I love this phone!!!!!

    Posted via the Android Central App
    09-09-2015 07:52 AM
  14. Kelly Kearns's Avatar
    Everyone having this issue, needs to call Samsung and report it. There is a good chance this is a software issue. I know of someone that has this same issue with their Note 5 and can plug the cord into their Note 4 and they don't have the issue with fast charging showing up.
    Moeedk likes this.
    09-09-2015 08:23 AM
  15. Thomas Tumillo's Avatar
    I am having the same problem. i contacted samsung support and sent them my charger back thinking it was a default charger issue but now the phone wont consistently charge from my portable battery pack. it is really quite frustrating, i love this phone but this is a big issue for me.
    09-09-2015 12:27 PM
  16. Kelly Kearns's Avatar
    I am having the same problem. i contacted samsung support and sent them my charger back thinking it was a default charger issue but now the phone wont consistently charge from my portable battery pack. it is really quite frustrating, i love this phone but this is a big issue for me.
    I've started having the issue a couple of times, thought maybe the charger, but if I plug my N4 into the same charger it always shows fast charging. With my car charger I don't seem to be having the issue.
    09-10-2015 02:20 PM
  17. Kelly Kearns's Avatar
    I'm about to get in contact with someone I know at Samsung.
    09-10-2015 02:21 PM
  18. Kelly Kearns's Avatar
    I have experience that only at work. I think it's the wall outlet. I took the same charger home and fast charge always shows up on my phone. Maybe try a different wall outlet and house.
    Had that happen a few times as well.

    Posted from my Beast Galaxy Note 5

    DEVICE HISTORY (since they got smart)
    PHONES: Galaxy Nexus, LG viper, Galaxy s3, HTC Evo 4g, Galaxy Note 2, Galaxy s5, LG G-Flex, Galaxy Mega 6.3, Galaxy s6 edge, Galaxy Note 5. TABLETS: Galaxy Note 10.1 gt-n8013, Galaxy tab 3 7.0. WATCH: Galaxy gear
    I was having a lot of Fast Charging confusion too. The only time I've consistently gotten it to work is with my 3rd party charger + 6ft cable. The included charger is hit or miss. What I'd really like is to use the included charger + 6 ft cable instead of the paltry 3ft crap they include.

    I just ordered another Aukey QC because it seems to be the only one where it works all the time. It's really bizarre.
    I'm using the cable that came with mine and I don't think fast charging has ever worked. It never says fast when I plug it in. I even waited until it got below 5% but it never indicated fast charge. I may have a defective plug.
    I also have the same problem with my note 5 duos sometime its fast charging some times its not!kindly tell me if anyone has a solution to this
    I am experiencing the same thing - sometimes my N 5 fast charges, sometimes it doesn't. Sometimes it doesn't when it is at 40% and sometimes it doesn't when it is at 80%.

    Sometimes it does fast charge when it is at 40% and sometimes it does fast charge when it is at 80%. Go figure......

    It always seems to reset to fast charging after unplugging and plugging back in, once or twice.

    I can't wait until the (faster) charging wireless pads hit the shelves!!

    I love this phone!!!!!

    Posted via the Android Central App
    I am having the same problem. i contacted samsung support and sent them my charger back thinking it was a default charger issue but now the phone wont consistently charge from my portable battery pack. it is really quite frustrating, i love this phone but this is a big issue for me.
    Cam everyone post their carrier and if their phone is the same carrier, please?
    09-10-2015 03:10 PM
  19. Fr0gburp3r's Avatar
    I finally got mine to fast charge the other day. I thought it shows an indication on the home screen as soon as it starts charging. I've just been seeing an animation. I didn't know I had to pull down the notification shade to see how it's charging.
    Kelly Kearns likes this.
    09-10-2015 03:12 PM
  20. Kelly Kearns's Avatar
    Well I can verify it does not actually fast charge and just not show fast charging, when this is happening. I just tested it.

    Mine is T-Mobile service and T-Mobile phone.
    09-10-2015 04:09 PM
  21. Glock23-G4's Avatar
    On At&t, when I plug it in there is a brief notification at the top that says ''fast charger connected."

    The notification in the pull down area says ''fast charging."

    Never had a problem with mine not fast charging.
    haus likes this.
    09-10-2015 04:26 PM
  22. bplink95's Avatar
    Had this problem with my first s6e plus. Sometimes it would say fast charge other times it wouldn't unless I un plugged then plugged back in a few times and even that was hit and miss. Exchanged it for a new s6e plus and it fast charges and does fast charge every time now.

    Edit: I'm with tmobile.

    Posted via the Android Central App
    09-10-2015 05:29 PM
  23. Kelly Kearns's Avatar
    Had this problem with my first s6e plus. Sometimes it would say fast charge other times it wouldn't unless I un plugged then plugged back in a few times and even that was hit and miss. Exchanged it for a new s6e plus and it fast charges and does fast charge every time now.

    Edit: I'm with tmobile.

    Posted via the Android Central App
    Hmm.. Ok, thanks!
    09-10-2015 05:39 PM
  24. bplink95's Avatar
    Yeah hopefully it keeps working or I'll be very upset. Now I'm battling with Samsung about that damn wireless charger not working lol. They sent me a shipping label to send the charging pad in... wish me luck....

    Posted via the Android Central App
    gOaS and Kelly Kearns like this.
    09-10-2015 05:53 PM
  25. felloffthetruck's Avatar
    New Verizon 64GB Note 5 and I noticed this same thing last night. Hopefully this will be fixed in a future update.
    09-10-2015 06:31 PM
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