1. AC Question's Avatar
    Every time I call out on my note 5 and I want to look something up it saids the following:

    Mobile data not available
    Mobile data is not available while you're on this call. Apps like email, internet and social networking will work if you are connect to WI-FI.

    Can anyone tell me why I can't access information using data while I'm on a call?

    Thank you
    09-06-2015 04:17 PM
  2. srkmagnus's Avatar
    What carrier do you have? Not all support simultaneous talk and web browsing while on mobile data. If you are using WiFi it should work.
    09-06-2015 05:36 PM

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