02-19-2016 01:48 PM
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  1. Mariah Richardson's Avatar
    I'm really annoyed, I'm not getting Facebook push notifications except for every once in a while. Last night I tried disconnecting my account and then reconnecting it, and then had my boyfriend post on my wall a few times to see if I got anything. That seemed to have worked, but now the problem is back again. Not sure if it's a problem with my phone or Facebook's end. And yes, I have tried turning notifications off and on within the app.
    09-08-2015 08:08 PM
  2. AlexMarie15's Avatar
    Do you have shutapp or doze because when I had those two installed a lot of my notifications wouldn't come through even if I white listed them.
    09-08-2015 08:24 PM
  3. Mariah Richardson's Avatar
    Do you have shutapp or doze because when I had those two installed a lot of my notifications wouldn't come through even if I white listed them.
    I do have Shutapp, yes. But for some reason Facebook isn't even on the list of apps as an option to whitelist it.
    09-08-2015 08:26 PM
  4. AlexMarie15's Avatar
    Yeah, I saw that. I haven't had any issues since deleting the apps since I prefer to have notifications and my battery is still doing really well.
    09-08-2015 08:35 PM
  5. felloffthetruck's Avatar
    My advice is uninstall the POS Facebook and never look back. Facebook is the android Killer.
    Carlo Villa likes this.
    09-08-2015 08:55 PM
  6. Mariah Richardson's Avatar
    My advice is uninstall the POS Facebook and never look back. Facebook is the android Killer.
    Well, I could disable it but I do enjoy having it. Lol. I just want my dang notifications to work!
    AlexMarie15 likes this.
    09-08-2015 09:04 PM
  7. Mariah Richardson's Avatar
    09-09-2015 07:07 AM
  8. felloffthetruck's Avatar
    Are you receiving email push notifications fine? There are also a lot of problems with email push notifications.
    09-09-2015 10:24 AM
  9. Mariah Richardson's Avatar
    Are you receiving email push notifications fine? There are also a lot of problems with email push notifications.
    Yes, I receive Gmail notifications just fine. It's only Facebook. And at this point, I've tried everything... I've wiped the cache partition, cleared the cache for the app itself, logged in and out, ended all active sessions within my account.. NOTHING is solving the problem.
    09-09-2015 10:26 AM
  10. Glock23-G4's Avatar
    Yes, I receive Gmail notifications just fine. It's only Facebook. And at this point, I've tried everything... I've wiped the cache partition, cleared the cache for the app itself, logged in and out, ended all active sessions within my account.. NOTHING is solving the problem.
    Make sure push notifications are enabled in the account settings, not just the app settings.
    09-09-2015 10:55 AM
  11. rustypixel's Avatar
    Same issue here. All other notifications are coming through just fine; text, Whatsapp, Gmail, Yahoo mail (stock app) and Hangouots. FB is the only app where I will rarely get a notification. All my app and account push notifications are correct.
    Mariah Richardson likes this.
    09-09-2015 10:58 AM
  12. Mariah Richardson's Avatar
    Yeah, I went to the sprint store and even the guy there couldn't figure it out. We tried everything. Guess I'm just gonna wait and see if the problem is fixed through a Facebook update or future Android update.
    09-09-2015 05:02 PM
  13. AlexMarie15's Avatar
    Yeah, I went to the sprint store and even the guy there couldn't figure it out. We tried everything. Guess I'm just gonna wait and see if the problem is fixed through a Facebook update or future Android update.
    Are you still using shutapp?
    09-09-2015 06:08 PM
  14. vocalist's Avatar
    I'm having a similar issue but on my home WiFi. Facebook takes forever to load my newsfeed, comments, etc. This also seems to be happening with my email ,Fitbit, and anything that I have enabled push notifications for. If I switch over to data and turn off WiFi, I suddenly get a rush of notifications.
    09-09-2015 06:42 PM
  15. Mariah Richardson's Avatar
    Are you still using shutapp?
    Yes, I am. I'm going to try that though, uninstall it and see if that's the issue. I'll try anything at this point.
    09-10-2015 06:41 AM
  16. bassplayrguy's Avatar
    Facebook app is extremely buggy. Until they get it fixed on their end it is probably something youll have to deal with.
    09-10-2015 07:10 AM
  17. AlexMarie15's Avatar
    Yes, I am. I'm going to try that though, uninstall it and see if that's the issue. I'll try anything at this point.
    I really think that's where your issue my lie.
    09-10-2015 07:36 AM
  18. Mariah Richardson's Avatar
    I really think that's where your issue my lie.
    Tried it with shutapp uninstalled... Still didn't work
    09-11-2015 06:58 AM
  19. AlexMarie15's Avatar
    Tried it with shutapp uninstalled... Still didn't work
    Wow. Facebook is really buggy for you then. Unfortunately I get all my notifications including the game invitations, lol. But they had stopped when I had doze and shutapp installed. I really don't know what can be affecting yours.
    09-11-2015 10:20 AM
  20. pdub73's Avatar
    Hey, do you by chance have developer options activated?
    09-12-2015 12:17 PM
  21. pdub73's Avatar
    Also look at these settings
    Attached Thumbnails Not receiving Facebook push notifications-1442079849976.jpg   Not receiving Facebook push notifications-1442079861678.jpg   Not receiving Facebook push notifications-1442079870938.jpg   Not receiving Facebook push notifications-1442079879870.jpg  
    09-12-2015 12:44 PM
  22. Mariah Richardson's Avatar
    Hey, do you by chance have developer options activated?
    The only ones that I have activated are "USB debugging" and "verify apps via USB" and those are on by default, I didn't turn them on. I did have the keep screen awake while charging option turned on but I just disabled that.

    I checked my sound and notification settings as well. "Block notifications" for Facebook is off. Meaning I should be getting the notifications!
    09-13-2015 08:47 AM
  23. jdhooghe's Avatar
    Yeah, I saw that. I haven't had any issues since deleting the apps since I prefer to have notifications and my battery is still doing really well.
    I'm having the opposite issue. The damn app won't stop sending me notifications even after disabling them

    Sent from my SM-N920T using Tapatalk
    09-13-2015 10:08 AM
  24. pdub73's Avatar
    Mariah...

    This is the only other thing I know of that it could be, besides maybe your phone, which I doubt is the problem....are these settings.....the last screenshot you should click each one to see if it's set to get that particular notification, good luck, if you've tried all these already, sorry in advance..
    Attached Thumbnails Not receiving Facebook push notifications-1442322437062.jpg   Not receiving Facebook push notifications-1442322453251.jpg   Not receiving Facebook push notifications-1442322465733.jpg   Not receiving Facebook push notifications-1442322481726.jpg   Not receiving Facebook push notifications-1442322498653.jpg  

    09-15-2015 08:10 AM
  25. Mariah Richardson's Avatar
    Oooh I've never looked into those settings. I just went through them, I'll see now if that fixes it. I turned them all off and then back on.
    09-15-2015 10:42 AM
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