1. AC Question's Avatar
    this morning it was working it took my fingerprint, (which was my right thumb, i set this up before leaving T-Mobile) now it my Samsung Android Galaxy 5 Note will not take my fingerprint nor google password
    09-09-2015 09:46 PM
  2. srkmagnus's Avatar
    Interesting. Have you contacted T-Mobile or Samsung about this issue? If not, give them a call or stop by a retail store and see if they can help.
    09-09-2015 10:38 PM
  3. debdroid1a's Avatar
    I agree, contact tmobile. Then the new service provider you have after you left tmobile. Then Samsung.

    Posted via the *Note 5*
    09-10-2015 06:39 AM
  4. anon(153966)'s Avatar
    I suggest going to security/privacy and remove your fingerprint and then add it again.

    Also, confirm via a computer that you can log into your Google account.
    llfloyd79 likes this.
    09-10-2015 09:12 AM

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