1. Monoxyde1234's Avatar
    So out of nowhere, my rear facing camera on my note 5 cant focus at all. tried using manual mode, shaking the phone, cleared camera cache in the app manager, and did factory reset, basically tried all the "fix" for the note 4 focusing issue. the but still not focusing at all, so its definitely not a software problem. just had my note 5 less than a month, is anyone here having the same problem? I'll probably have it switched out and "upgrade" with jump.
    09-16-2015 12:59 PM
  2. SpookDroid's Avatar
    Not a problem here. If it can't focus, it's definitely hardware. Shouldn't be a problem with getting a warranty exchange. I'd hurry though, phone is still new, so chances of you getting a refurbished unit are slimmer.
    09-16-2015 01:28 PM
  3. prefessional's Avatar
    I also have this issue, a slight tap on the top right of the phone then makes the lens back in focus.

    Anyone else with this issue? I'm hoping it's just a software issue and not hardware that needs replacing.
    09-27-2015 06:12 PM
  4. Willyman's Avatar
    I also have this issue, a slight tap on the top right of the phone then makes the lens back in focus.

    Anyone else with this issue? I'm hoping it's just a software issue and not hardware that needs replacing.
    I just started having this issue... Anyone found a permanent fix? Is it a hardware issue?!
    11-23-2015 12:04 AM
  5. aj_21 93's Avatar
    I am facing similar issue ...its been 5 months i got note 5 ...first the charger had issues and its wire burnt out
    i got that replaced ,the first 2 months my camera worked all good but now the pictures are pretty blur ..
    Same environment same lighting yet bad
    When i went to the Samsung service center they said its a software bug
    I have formatted the phone
    cleared the cache partition ,yet i am facing the same issue..
    They are not ready to replace the phone ...all they say is if there is an issue with camera they will have the mother board replaced..
    10-30-2016 12:58 AM
  6. Luke Coleman's Avatar
    This worked for me....thanks dude.
    01-18-2017 02:59 AM

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