12-21-2016 10:47 AM
274 ... 91011
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  1. AdrianPavelescu's Avatar
    Guys, the contact sync option moved from the Facebook app to the Messenger app. Open your Facebook Messenger App, Settings, People, Sync contacts.
    02-16-2016 03:30 PM
  2. captainbdsc's Avatar
    Guys, the contact sync option moved from the Facebook app to the Messenger app. Open your Facebook Messenger App, Settings, People, Sync contacts.
    Read that "sync" description more carefully (learn more) and you will see that it is just an upload of the contacts already on your phone. Personally I think it is deceptive of Facebook to call it a sync. It just makes it a tiny bit easier to friend someone on Facebook who you already have contact information for on your phone.

    Facebook Contacts sync not working-screenshot_2015-12-12-21-24-44.jpg

    Posted via the Android Central App
    02-16-2016 03:42 PM
  3. grindnmosh's Avatar
    I would like somebody to help me here, I have set 3 Note 5 already, all of them from T-mobile and actually all at same firmware version plus same Facebook version.

    It's the first time that I have seen this, from the three the only one that it's syncing with Facebook is mine. There is not even an option to do it in thr Facebook App, under App settings. At first I thought that it was that the Allow syncing pop up that brings the initial setup was not selected so I proceeded to reset, Facebook app, Removed account, cleared data from Samsung Galaxy app and everything related to it and Facebook, so I began from scratch without a factory reset. In a summary, I wasted my time, it's still the same, you can see that everything is set to sync in the Facebook account settings, it doesn't give an error but nothing happens.

    Mine was set almost 3 weeks ago and it worked as it should and it still works, when I set the second one last week I noticed that it didn't work but the user didn't want to sync with Facebook so no problem with that one, but I was very curious as to why it happened. So yesterday another coworker came with a new Note 5 and asked me to help him setting everything and the first thing he asked me was why the Facebook contacts were not syncing. Again I did everything I did last week with the other one and nothing, I even Uninstalled all updates and disabled the app, then I sidelined one of the previous versions trying to see if something was changed in the latest one but nothing, still no option to sync contacts in the App and everything is set as it should but nothing.

    Looking in Google for Facebook contacts not syncing brings hundreds of results but none seems to be related, so anybody else with same issue? Any ideas? , thanks.
    SOLUTION
    this option is located in Facebook messenger now. You can turn it on there. Off by default apparently
    03-05-2016 06:33 AM
  4. captainbdsc's Avatar
    SOLUTION
    this option is located in Facebook messenger now. You can turn it on there. Off by default apparently
    Did you read the post just before yours?

    The Messenger option is not sync, it is actually upload...

    Posted via the Android Central App
    03-05-2016 08:32 AM
  5. Tommy Bayshore's Avatar
    OK, just to clear this up and bring everyone up to speed... this issue HAS NOT been fixed, yes there is an option within Messenger but it does not accomplish what this thread is related to which is syncing contacts to existing contacts on your phone. It has been posted many times Facebook (for whatever reason) has removed this functionality. I'm getting a new S7 next week with Marshmallow loaded on it and maybe, just maybe it will be working with that, but who knows, i will post what i find when i get the phone... right now i have a Note 5 which is completely up to date and the feature we are talking about in this forum DOES NOT exist anymore.
    03-05-2016 10:48 AM
  6. Sarry1005's Avatar
    OK, just to clear this up and bring everyone up to speed... this issue HAS NOT been fixed, yes there is an option within Messenger but it does not accomplish what this thread is related to which is syncing contacts to existing contacts on your phone. It has been posted many times Facebook (for whatever reason) has removed this functionality. I'm getting a new S7 next week with Marshmallow loaded on it and maybe, just maybe it will be working with that, but who knows, i will post what i find when i get the phone... right now i have a Note 5 which is completely up to date and the feature we are talking about in this forum DOES NOT exist anymore.
    I just got the s7 today & was hoping the sync would work & it didnt. It's still is missing.
    03-10-2016 07:21 PM
  7. Matthew Rizzo's Avatar
    Ditto on my S7 - you can sync Google+ photos (Those are the only contacts that show up with photos), but even with sync turned on in FB messenger, no sync occurs.
    03-17-2016 11:01 AM
  8. JayLee202's Avatar
    Hello everyone, I have the new Blackberry Priv (LOVE IT) and as you all are speaking of the issue being Samsung etc... it actually appears to be a software issue. ANDROID! If you all have the new Android OS 5.1.1 you will notice these features are gone. The older Android OS still works with these functions. So we'll have to wait for Android to do an upgrade push and hopefully, these functions will work. Until then, Sync.ME it is... Hope this helps. Namaste
    03-18-2016 02:20 PM
  9. Nealla30's Avatar
    I've been following this for a year now as well. I have a Verizon Note 4. I uninstalled whatever versions of FB I had on the phone. I downloaded the 27 APK you suggested, did NOT do the auto update, and BOOM!!! All my phone contacts sync again with FB! THANK YOU!!!!
    04-17-2016 02:46 PM
  10. Jeramie Leblanc's Avatar
    From what facebook says. That feature is no longer available. Which sucks!
    05-02-2016 09:39 PM
  11. bigwinnie87's Avatar
    I have the same problem with my new Honor 7. Neither In the accounts under Facebook nor under FB app settings there is no sync contacts option. So I could not merge FB accounts with contasts.
    05-16-2016 03:11 AM
  12. Riverrat910's Avatar
    I have the same problem with my new Honor 7. Neither In the accounts under Facebook nor under FB app settings there is no sync contacts option. So I could not merge FB accounts with contasts.
    So has anyone who contacted Facebook about this received any response indictating why they refuse to fix it?? I find it ridiculous that so many people are obviously pissed about this and Facebook simply ignores it!!
    07-13-2016 12:38 PM
  13. fubr's Avatar
    Go into the fb app, go to app settings and enable "continuous contacts upload" and that will fix your problem.
    07-17-2016 01:27 PM
  14. atrapp's Avatar
    Go into the fb app, go to app settings and enable "continuous contacts upload" and that will fix your problem.
    This imports *all* contacts. We're just looking for existing phone contacts to be updated.
    07-17-2016 08:05 PM
  15. shahryar84's Avatar
    Go into the fb app, go to app settings and enable "continuous contacts upload" and that will fix your problem.
    It's uploading contacts to Facebook!
    08-03-2016 09:02 AM
  16. Heather Gelabert's Avatar
    So, I just purchased the S7 this week, and Facebook comes already installed and cannot be stopped or uninstalled, so the older Facebook option doesn't work. Tried sync.me, and it's ok. It synced maybe 70% of my contacts, it won't find any of the rest manually, even though I'm friends with all of them and apparently it searches "all" of Facebook (it clearly doesn't) but it is kinda intrusive, and apparently they share your info with 3rd party apps, so I'm dumping it. Are there any updates? Is Facebook answering why they stopped it and if/when they will restart it?
    08-16-2016 02:24 PM
  17. prolongExistence's Avatar
    I agree that sync.Me isn't the best solution but it isn't that intrusive & there is no info to share if you only use the contacts portion. When you open sync.Me there are 3 "tabs" at the bottom. If you ignore the 1st & 3rd then it doesn't get much of your info to share. Not trying to endorse the app, just offering my 2 cents. Unfortunately, it seems to be the only option that works. I've thought all along that purposely using an old, outdated version of the fb app was a bad idea.
    vincehny likes this.
    08-17-2016 02:27 AM
  18. Kells0421's Avatar
    I would like somebody to help me here, I have set 3 Note 5 already, all of them from T-mobile and actually all at same firmware version plus same Facebook version.

    It's the first time that I have seen this, from the three the only one that it's syncing with Facebook is mine. There is not even an option to do it in thr Facebook App, under App settings. At first I thought that it was that the Allow syncing pop up that brings the initial setup was not selected so I proceeded to reset, Facebook app, Removed account, cleared data from Samsung Galaxy app and everything related to it and Facebook, so I began from scratch without a factory reset. In a summary, I wasted my time, it's still the same, you can see that everything is set to sync in the Facebook account settings, it doesn't give an error but nothing happens.

    Mine was set almost 3 weeks ago and it worked as it should and it still works, when I set the second one last week I noticed that it didn't work but the user didn't want to sync with Facebook so no problem with that one, but I was very curious as to why it happened. So yesterday another coworker came with a new Note 5 and asked me to help him setting everything and the first thing he asked me was why the Facebook contacts were not syncing. Again I did everything I did last week with the other one and nothing, I even Uninstalled all updates and disabled the app, then I sidelined one of the previous versions trying to see if something was changed in the latest one but nothing, still no option to sync contacts in the App and everything is set as it should but nothing.

    Looking in Google for Facebook contacts not syncing brings hundreds of results but none seems to be related, so anybody else with same issue? Any ideas? , thanks.
    I'm having this exact same problem galaxy s5
    08-24-2016 02:30 PM
  19. Chistopher Thompson's Avatar
    Again.....
    That did not work?
    10-05-2016 01:38 AM
  20. Chistopher Thompson's Avatar
    Yeah I'm having the same problem. My contacts are all associated with my Google account after transferring devices. Not sure how to fix it.
    10-05-2016 02:21 AM
  21. Cloudane's Avatar
    Sounds like FB has removed the ability to sync contact photos, maybe it was a privacy issue or something (though it's not like FB to care about that!)

    I'd be wary of sync.me - it seems very shady. I got sort of caught out and think it's sent all my contacts' names and numbers to its database (I assumed it was just temporary until I looked into it). It's actually of very questionable legality in the EU. Now, I just searched a friend's number and they didn't appear so perhaps it's okay, but I'd not take the risk.
    10-24-2016 02:43 AM
  22. prolongExistence's Avatar
    I agree that uploading your contacts is a really crappy thing to do. But, it isn't necessary to do if you just want to sync your facebook contacts. You can easily skip the contact upload part & just sync with your facebook. Sure, the Caller ID features and the SPAM caller features won't work but that's not what people here are looking for.
    10-25-2016 01:14 AM
  23. Neilbenson's Avatar
    I was trying to fix this issue on my wife's OnePusThree purchased Nov 2016 with the latest version of FB installed.

    I uninstalled FB, sideloaded v27.0.0.15. I was trying to find the Sync Contacts switch in: Settings > Accounts > Facebook but only my wife's FB username was displayed. However, when I clicked on the menu icon (three vertical dots), there are two options: Sync Now and Remove Account. I checked her Contacts and behold! all her FB friends had synced to her phone's Contacts list.

    After updating to the latest version of FB (v103), the Sync Now option is still there and her FB friends are still in her Contacts list.

    Thanks to everyone here for all your ideas and answers!
    11-22-2016 05:27 AM
  24. Darkgift's Avatar
    This is a weird set of events. Why would FB stop contact syncing on Android but keep it on other platforms? I just switched over, and will probably switch back...3rd party apps and side loading old versions, just to have all my contacts in one place...It's just too much. It's unfortunate because 2 days with the Pixel and I'm digging it. But this is why everytime I try Android I return it in a week or 2. Everything always seems to be "messy", for lack of better term. Scattered amongst apps. I just want everything streamlined.
    12-21-2016 10:47 AM
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