09-29-2015 09:18 PM
tools
  1. anon(9652351)'s Avatar
    anon(9652351)
    IQ Agent Service (diagandroid.iqd)
    This process is constantly running in application manager. I can stop it but it reappears minutes later....
    09-28-2015 04:04 PM
  2. dpham00's Avatar
    dpham00
    Moderator Team VP
    Certain security packages can't be disabled


    Sent from my Verizon iPhone 6s Plus
    09-28-2015 11:37 PM
  3. Kelly Kearns's Avatar
    Kelly Kearns
    Originally Posted by Crash79
    IQ Agent Service (diagandroid.iqd)
    This process is constantly running in application manager. I can stop it but it reappears minutes later....
    I don't have that process running.
    09-29-2015 09:37 AM
  4. dpham00's Avatar
    dpham00
    Moderator Team VP
    What carrier?


    Sent from my Verizon iPhone 6s Plus
    09-29-2015 09:38 AM
  5. anon(9652351)'s Avatar
    anon(9652351)
    Originally Posted by dpham00
    What carrier?


    Sent from my Verizon iPhone 6s Plus
    I'm with AT&T. If you go to application manager>running>android system: Services IQ Agent Service

    After digging around online, apparently this is some sort of spy ware the carrier installs that is illegal?? Thats the best I could find online...
    It's a HUGE battery waster. Really sad
    09-29-2015 09:49 AM
  7. Kelly Kearns's Avatar
    Kelly Kearns
    Originally Posted by Crash79
    I'm with AT&T. If you go to application manager>running>android system: Services IQ Agent Service

    After digging around online, apparently this is some sort of spy ware the carrier installs that is illegal?? Thats the best I could find online...
    It's a HUGE battery waster. Really sad
    I'm with T-Mobile.

    I just checked my AT&T Note 4 and didn't see it in running processes or cached.
    09-29-2015 09:53 AM
  8. anon(9652351)'s Avatar
    anon(9652351)
    I'll screen shot it and post
    09-29-2015 07:47 PM
  9. mj0528's Avatar
    mj0528
    I'm with at&t and I don't have it. Strange!

    Posted via the Android Central App
    09-29-2015 07:57 PM
  10. Katrina White1's Avatar
    Katrina White1
    It's on mine. AT&T

    Posted via the Android Central App
    Attached Thumbnails Found a process that does not show up on Package Disabler Pro-5027.jpg  
    09-29-2015 08:05 PM
  11. anon(9652351)'s Avatar
    anon(9652351)
    Originally Posted by Katrina White1
    It's on mine. AT&T

    Posted via the Android Central App
    Hang on...having an issue with AC not finding my photo in "manage attachments".....
    09-29-2015 08:30 PM
  12. anon(9652351)'s Avatar
    anon(9652351)
    Originally Posted by mj0528
    I'm with at&t and I don't have it. Strange!

    Posted via the Android Central App

    You positive?
    Must be in your phone, I wished it wasn't.....But it is
    09-29-2015 08:31 PM
  13. anon(9652351)'s Avatar
    anon(9652351)
    Finally.....another classic case of Apple taking forever to recognize my picture in "Photos"
    Attached Thumbnails Found a process that does not show up on Package Disabler Pro-screenshot_2015-09-29-20-48-32.jpg  
    09-29-2015 08:33 PM
  14. anon(9652351)'s Avatar
    anon(9652351)
    I have two attorneys on staff that I'll be speaking with in the am about digging into this a little bit further. What I was able to find out online was that this is illegal to install and run in a customers device.....Will report back
    09-29-2015 08:35 PM
  15. anon(9652351)'s Avatar
    anon(9652351)
    Originally Posted by dpham00
    Certain security packages can't be disabled

    Hi dpham00,
    Nope....it's spyware installed by AT&T so they can collect data to better serve their advertisers. I will know more tomorrow after I speak with my attorneys and report back here. Depends on exactly how entangled this becomes but I may end up sending a cert letter to Randall Stephenson and Ralph de la Vega faster than I realize it..Worst case their taking this Note 5 back and I'll buy a euro version of it with zero carrier branding.


    Sent from my Verizon iPhone 6s Plus
    09-29-2015 08:43 PM
  16. Katrina White1's Avatar
    Katrina White1
    Originally Posted by Crash79
    I have two attorneys on staff that I'll be speaking with in the am about digging into this a little bit further. What I was able to find out online was that this is illegal to install and run in a customers device.....Will report back
    Please do. Very much appreciated. Spyware on my personal device put there by my wireless provider without my knowledge or consent? NO.THANK.YOU.

    Posted via the Android Central App
    09-29-2015 08:45 PM
  17. anon(9652351)'s Avatar
    anon(9652351)
    Originally Posted by Katrina White1
    Please do. Very much appreciated. Spyware on my personal device put there by my wireless provider without my knowledge or consent? NO.THANK.YOU.

    Posted via the Android Central App
    What Is Carrier IQ? (Updated)
    http://gizmodo.com/5864218/carrieriq...-investigation
    Katrina White1 likes this.
    09-29-2015 09:08 PM
  18. anon(9652351)'s Avatar
    anon(9652351)
    The company that sold the service to AT&T:
    Contact us - Carrier iQ
    09-29-2015 09:18 PM
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