10-19-2015 02:48 PM
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  1. maf113's Avatar
    Maybe if we all file complaints with the FCC, Verizon might get the hint. For every complaint they figure at least 1,000 or more are equally unhappy. Not only that but Verizon has to respond to each complaint. If we flood them with thousands of FCC complaints maybe we can get at least a response from Verizon.
    So I got a call from Verizon Executive Office stating that they receive a complaint from the FCC. That they are reviewing it and preparing a response. Once it goes through their legal department I was told a response would be sent to the FCC and I would get a copy of it. Kind of curious to see how they respond.

    Also, I wonder if 10,000 people did the same thing would that get some attention. Lets see if we can get at least 1,000 of us complaining to the FCC.
    bermudamartin likes this.
    09-29-2015 05:04 PM
  2. Ningboren's Avatar
    is Samsung Pay much better than Android Pay? Verizon is simply big and evil.
    10-01-2015 09:04 AM
  3. Kelly Kearns's Avatar
    is Samsung Pay much better than Android Pay? Verizon is simply big and evil.
    Yes it is much better. For Android Pay you can only use it at a merchant that has updated terminals and has an agreement with Google to accept Android Pay.

    With Samsung Pay it is just like having a card, it can be used anywhere you swipe your card, most vendors don't even realize it will work at their business.
    r56mcs and jimd1050 like this.
    10-01-2015 09:22 AM
  4. PDXNW's Avatar
    is Samsung Pay much better than Android Pay? Verizon is simply big and evil.
    I don't care if Samsung Pay is the worst mobile payment system on the planet; I don't need Verizon deciding what I can and can't use on my own phone, especially since I'm not on contract anymore. It's absolutely ridiculous.

    Posted via the Android Central App
    10-01-2015 08:42 PM
  5. k3m1c6's Avatar
    Filed a complaint with the FCC the other day!

    Posted for my Galaxy Note 5 with a properly inserted S Pen!
    kevinpleasants likes this.
    10-01-2015 10:04 PM
  6. tippmann15's Avatar
    This thread makes me happy Tmobile works well in NE Ohio.

    Sent from my SM-N920T using Tapatalk
    10-02-2015 08:31 AM
  7. rustypixel's Avatar
    I quickly perused this thread so I'm not sure if it's been done already but maybe someone should post the direct link to the FCC where one can log in a formal complaint.

    https://consumercomplaints.fcc.gov/h...-us%2Frequests

    Let them know what's going on. I filed a complaint. Verizon... Can you hear me now?
    beh likes this.
    10-02-2015 10:27 AM
  8. AdamHLG's Avatar
    I just did the FCC complaint at that link. I'm hoping to have Samsung Pay on Verizon within the hour. Can't wait!

    Sent from my SM-N920V using Tapatalk
    10-02-2015 05:01 PM
  9. dridas's Avatar
    I received a callback from Verizon on my FCC Complaint. They claim that Samsung wanted to preload devices with the software, and they weren't comfortable with that. They will make SamPay available to customers when Samsung makes it available for download through the app store.

    Any validity to this?
    10-02-2015 05:35 PM
  10. erasat's Avatar
    I received a callback from Verizon on my FCC Complaint. They claim that Samsung wanted to preload devices with the software, and they weren't comfortable with that. They will make SamPay available to customers when Samsung makes it available for download through the app store.

    Any validity to this?
    Total validity... question is who do they think they are to tell Samsung what they are not comfortable or not when the rest of carriers are all aboard?

    Of course the phone must have some preloaded stuff for it to work, if not, anybody with the APKs (Samsung Pay and Samung Framework) can simply install it and begin to use it, not possible as of now if you don't have the preloaded stuff in the firmware, just ask users with Unlocked galaxies (S6, S6 edge, +, and Note 5) that have been trying to simply sideload the APKs, it simply won't work.

    It's pure BS from their part, they will still need to allow for the firmware update to make the rest of the components be ready to allow the APK to work, so it won't make any difference to allow it to install it Over the air or from the Play Store. Simply BS and clear indications that they are feeling the pressure (finally people are taking matters on their hands) and are trying to look for an escape goat.
    10-02-2015 05:43 PM
  11. Katrina White1's Avatar
    I received a callback from Verizon on my FCC Complaint. They claim that Samsung wanted to preload devices with the software, and they weren't comfortable with that. They will make SamPay available to customers when Samsung makes it available for download through the app store.

    Any validity to this?
    So Verizon can preinstall their junk on a Samsung phone, but Samsung can't preload their own junk on a Verizon branded phone? Am I understanding that right?

    Posted via the Android Central App
    10-02-2015 05:51 PM
  12. dridas's Avatar
    So Verizon can preinstall their junk on a Samsung phone, but Samsung can't preload their own junk on a Verizon branded phone? Am I understanding that right?

    Posted via the Android Central App
    That is what it seemed like. I was at work when they called, and they left a voicemail. It seemed like the guy was reading off a script when he called.
    10-02-2015 06:47 PM
  13. maf113's Avatar
    Not only can Verizon add their bloat ware they can and do remove pre-installed software. Under a settlement agreement with Microsoft Samsung agreed to pre load Office, one drive and skype on Samsung phones. These were removed from phones by only one carrier -- Verizon.

    I am still waiting for Verizon to answer my FCC complaint.

    Posted using my Verizon crippled Note 5.
    10-02-2015 07:05 PM
  14. Katrina White1's Avatar
    I'm with ATT, so I don't have a dog in this fight. In reading the thread, it just seems wrong, though. Carriers should not mess with devices we spend this kind of money to enjoy. We should be able to enjoy it as the manufacturer intended. Or at least be able to install what the carrier decides to leave out. Alas...such is life.

    Posted via the Android Central App
    jboogie1289 likes this.
    10-02-2015 07:12 PM
  15. Kelly Kearns's Avatar
    I received a callback from Verizon on my FCC Complaint. They claim that Samsung wanted to preload devices with the software, and they weren't comfortable with that. They will make SamPay available to customers when Samsung makes it available for download through the app store.

    Any validity to this?
    That is BS, Samsung preloads stuff on the phones all the time.
    10-02-2015 10:30 PM
  16. coinmanmat's Avatar
    I have a Verizon Galaxy Note 5 and I was able to get Samsung Pay to work on the phone by side loading the app

    Posted via the Android Central App
    10-02-2015 10:33 PM
  17. Kelly Kearns's Avatar
    I'm with ATT, so I don't have a dog in this fight. In reading the thread, it just seems wrong, though. Carriers should not mess with devices we spend this kind of money to enjoy. We should be able to enjoy it as the manufacturer intended. Or at least be able to install what the carrier decides to leave out. Alas...such is life.

    Posted via the Android Central App
    Oh the carriers do that all the time and AT&T used. To be the worst. They used to remove a lot of Android features that were ridiculous. Like with Gingerbread or ICS, when being able to modify our pull down toggles came out, AT&T disabled that for us like we got nuclear codes or something.

    AT&T also disabled being able to pin something in Lollipop, like your navigation or if you were watching a video, so there wouldn't be any pop up notifications covering it up.
    10-02-2015 10:33 PM
  18. coinmanmat's Avatar
    Sorry for the double post, forgot to add screenshots

    Posted via the Android Central App
    10-02-2015 10:35 PM
  19. Kelly Kearns's Avatar
    I have a Verizon Galaxy Note 5 and I was able to get Samsung Pay to work on the phone by side loading the app

    Posted via the Android Central App
    Yeah.. That is a danger, you don't know if someone modified the app, if your phone has the security, because Verizon got no updates for it and then you put your financial information in the app.

    Also some found they could do that and then suddenly Verizon seemed to have blocked it last night.
    10-02-2015 10:37 PM
  20. coinmanmat's Avatar
    Just search on Google on how to side load it also there is talk that Verizon will support it officially soon

    Posted via the Android Central App
    Attached Thumbnails Update 10/6: Verizon and Samsung HAVE reached an agreement on Samsung Pay use-517.jpg   Update 10/6: Verizon and Samsung HAVE reached an agreement on Samsung Pay use-518.jpg   Update 10/6: Verizon and Samsung HAVE reached an agreement on Samsung Pay use-519.jpg  
    10-02-2015 10:37 PM
  21. Connert's Avatar
    I have a Verizon Galaxy Note 5 and I was able to get Samsung Pay to work on the phone by side loading the app

    Posted via the Android Central App
    Did you actually get it to work at a store, or get it to install? Have you been successful at using it to make a purchase?

    Posted via the Android Central App
    10-03-2015 05:15 AM
  22. Earl_E_Adopter's Avatar
    This guy says he got it to work on his Verizon Note 5 .

    Posted from my Note 5 via the Android Central App
    10-04-2015 03:58 PM
  23. radyoactive's Avatar
    I received a callback from Verizon on my FCC Complaint. They claim that Samsung wanted to preload devices with the software, and they weren't comfortable with that. They will make SamPay available to customers when Samsung makes it available for download through the app store.

    Any validity to this?
    This validates what the GM of Samsung Pay tweeted last week which seemed a bit sketchy as people questioned the tweet because the app is not in the app store.

    http://www.droid-life.com/2015/09/29...verizon-tweet/

    With that said, Samsung already pre-loads a ton of stuff on their devices but this exclusion removes functionality that we all should have.

    Sent from my GT-N5110 using Tapatalk
    10-04-2015 04:16 PM
  24. dridas's Avatar
    This validates what the GM of Samsung Pay tweeted last week which seemed a bit sketchy as people questioned the tweet because the app is not in the app store.

    http://www.droid-life.com/2015/09/29...verizon-tweet/

    With that said, Samsung already pre-loads a ton of stuff on their devices but this exclusion removes functionality that we all should have.

    Sent from my GT-N5110 using Tapatalk
    Hope they figure it out soon! I was getting a little mad because we were going to miss out on the free wireless charger, but you can keep that garbage. The samsung wireless charger is riddled with problems, and doesn't work worth a darn. The samsung fast wireless charger, on the other hand, is worth its weight in copper.
    10-04-2015 07:16 PM
  25. beh's Avatar
    Actually, many have gotten the responses posted here including myself. But Samsung Pay doesn't actually work to make a purchase because Verizon is somehow blocking the Samsung Pay app from completing the authorization of the card even though it can initially reach your bank and the bank acknowledges the card being authorized by them to Samsung Pay. What everyone I have heard about gets only part of the authorized electronic card number. Trying to activate the app for an actual purchase fails because the fingerprint reader never activates.
    10-04-2015 09:07 PM
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