1. TheMatrix31's Avatar
    I just noticed something pretty horrifying with my screen. I have my brightness set on about what, 15 to 20 percent with the auto option checked.

    I was scrolling through my (dark theme) Twitter app and noticed some weird black lines deep under my screen with a couple dots of black Concerned, I tried opening another dark theme app so I opened Spotify and the same blemishes were in the same spots. These were on the top 3rd of the screen or so. A couple weird lines almost like thin brush strokes or cat scratch size and a couple dots. It's almost like what I would presume would happen with burn-in on a TV or a magnet or something.

    When I turned brightness all the way up? It went away. The issue isn't even showing on a light background with brightness low like I usually keep it. It's like it's almost a deep, embedded issue within the screen like 8 layers deep or something. The more I turn brightness up the less evident it is until again, as I said, it goes away with the brightness 100 percent.

    I literally just noticed a half hour or so ago. Only visible on dark background with low brightness. It's really distracting now that I know and it's awful to have a screen on such an expensive, awesome device having such an issue.

    I haven't dropped or hit my phone and I've got a case on it. No scratches or cracks or anything like that on the front or back of the phone. Could something like this just appear out of nowhere especially in only such a specific circumstance with everything being immaculate in other brightness levels/apps?

    What the hell? Anyone else experiencing this? What could I possibly do about it? I'm past 14 days with Sprint.
    10-02-2015 07:08 AM
  2. N4Newbie's Avatar
    It's just a thought, but be aware that, under the right lighting conditions and viewing angle, it is possible to see some of the underlying structure of your screen - there is a lot of stuff going on under the glass with lines and dots which can be so clearly visible at times that you wonder how you are able to (normally) ignore them.


    10-02-2015 07:28 AM
  3. TheMatrix31's Avatar
    That's what I was thinking but I don't know. Just as another "test" I turned on the light in my room too and was seeing the same thing in the brightness level situations.

    It may very well be the case. Hopefully others know.
    10-02-2015 07:31 AM
  4. Gary02468's Avatar
    It's a defect. Many people have reported it. Others (such as me) don't have it at all, regardless of lighting conditions or screen settings.
    10-02-2015 08:11 AM
  5. dkunzman's Avatar
    Did a quick check of mine and I don't see anything like you are describing.
    Sounds like a warranty item ....
    10-02-2015 08:36 AM
  6. TheMatrix31's Avatar
    Gary, is there a thread or something where it's being discussed? I didn't quite know how to do a search for the issue given the vague descriptors.

    Wondering if anyone else can chime in as well.
    10-02-2015 04:37 PM

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