1. digitalbreak's Avatar
    When using Nova launcher, I am noticing that I am unable to launch Samsung Pay successfully by swiping up from home screen and lock screen.

    It works properly if i switch to TouchWiz launcher.

    Anybody else noticing the same?

    Posted via the Android Central App
    10-03-2015 04:17 PM
  2. Kelly Kearns's Avatar
    When using Nova launcher, I am noticing that I am unable to launch Samsung Pay successfully by swiping up from home screen and lock screen.

    It works properly if i switch to TouchWiz launcher.

    Anybody else noticing the same?

    Posted via the Android Central App
    Are you using Nova Prime? You can set a gesture in the settings to do this.
    10-03-2015 04:19 PM
  3. mfprince's Avatar
    I have Nova Prime, the Samsung Pay screen just protrudes from the bottom of my home screens and scrolls right up. I also have up gesture set for Google Now and have not had any issues or a swipe opening the wrong app.

    Posted via the Android Central App
    jimd1050 likes this.
    10-03-2015 05:33 PM
  4. digitalbreak's Avatar
    I could setup gestures yes, but the action becomes slower and sometimes it feels the Samsung Pay itself is not initialized properly and is slow to load.

    So, you guys are not experiencing the same?

    BTW, I use Samsung Pay a lot now and that is how I am able to feel these differences.

    Posted via the Android Central App
    10-03-2015 10:45 PM
  5. jimd1050's Avatar
    I have Nova Prime, the Samsung Pay screen just protrudes from the bottom of my home screens and scrolls right up. I also have up gesture set for Google Now and have not had any issues or a swipe opening the wrong app.

    Posted via the Android Central App
    Same here... Nova Prime and no problem w/SP!
    10-03-2015 11:12 PM
  6. mfprince's Avatar
    I could setup gestures yes, but the action becomes slower and sometimes it feels the Samsung Pay itself is not initialized properly and is slow to load.

    So, you guys are not experiencing the same?

    BTW, I use Samsung Pay a lot now and that is how I am able to feel these differences.

    Posted via the Android Central App
    Try a system cache reset, it took several for Nova Prime to work correctly on my Note 5.

    Posted via the Android Central App
    10-04-2015 12:56 AM
  7. pdqgp's Avatar
    Using the paid version of Nova here on my Note 5 and it works fine for me. Sorry I can't help troubleshoot but overall wanted to state that it does seem to work well.
    10-04-2015 09:18 AM
  8. stilwelloklahoma's Avatar
    Same here... Nova Prime and no problem w/SP!
    does the nova prime better than the pure version Note 5?
    10-04-2015 09:21 AM
  9. jmy7213's Avatar
    Open up the samsung pay app, then in the upper right corner click on more. Turn on easy pay and have lock screen, homescreen, and screen off turned on.

    Sent from my Samsung Galaxy Note V
    androidbean likes this.
    10-04-2015 01:29 PM
  10. jmy7213's Avatar
    does the nova prime better than the pure version Note 5?
    Been using Nova Prime for my last 3 notes. NP is much better and customizable than touchwiz.

    Sent from my Samsung Galaxy Note V
    10-04-2015 01:31 PM
  11. eclectic11's Avatar
    No problem with Samsung pay and Nova here.

    Posted via the Android Central App
    10-04-2015 09:36 PM
  12. stilwelloklahoma's Avatar
    Been using Nova Prime for my last 3 notes. NP is much better and customizable than touchwiz.

    Sent from my Samsung Galaxy Note V
    10-04-2015 10:11 PM
  13. digitalbreak's Avatar
    I think you guys are not understanding the issue. The issue is not that Samsung Pay has issues in working properly, it is that that the Samsung Pay app is not loading properly and takes time to load when using Nova Prime. Using Touchwiz the Samsung Pay app is fast and quick.

    Posted via the Android Central App
    10-05-2015 12:01 AM
  14. Glock23-G4's Avatar
    I think you guys are not understanding the issue. The issue is not that Samsung Pay has issues in working properly, it is that that the Samsung Pay app is not loading properly and takes time to load when using Nova Prime. Using Touchwiz the Samsung Pay app is fast and quick.

    Posted via the Android Central App
    I'm using prime, and do not have this issue.

    Home screen, lock screen... always opens quickly.
    10-05-2015 05:05 AM
  15. erasat's Avatar
    I think you guys are not understanding the issue. The issue is not that Samsung Pay has issues in working properly, it is that that the Samsung Pay app is not loading properly and takes time to load when using Nova Prime. Using Touchwiz the Samsung Pay app is fast and quick.

    Posted via the Android Central App
    Have you cleared Samsung pay and Framework cache and data? Doing this will delete your cards and you'll need to activate them again but it worth a try.

    I'd do a Nova backup and do an App Cache and Data reset on both Samsung Pay and Nova and see if it gets better.
    10-05-2015 08:16 AM
  16. Kino Velez's Avatar
    When using Nova launcher, I am noticing that I am unable to launch Samsung Pay successfully by swiping up from home screen and lock screen.

    It works properly if i switch to TouchWiz launcher.

    Anybody else noticing the same?

    Posted via the Android Central App
    03-24-2019 07:39 PM
  17. Kino Velez's Avatar
    From TeslaCoil Apss

    It's actually a bug on Samsung's end. We can't control what happens when the app gets killed off by the Recent Apps screen. The only solution, and this needs to be reported directly to Samsung is, you can either reboot the device and launcher Samsung Pay and it will work, or you can go to Phone Settings -> Apps -> Samsung Pay -> Force Close and then launch Samsung Pay and it will show up again.

    We've tried pulling the system APK's from the device and there's no way for us to access the app in any way. The APK on their end checks to make sure the Samsung stock launcher is set as the default or the is the active launcher, and if so, then Samsung Pay never gets killed. Unfortunately without access to change anything on our end, we can't do the same. That's a bug they need to fix because that bug isn't present on the same Samsung Pay app version on the S9/S9+.

    I would recommend contacting them and creating some forum posts to get their attention. Feel free to use the information we have provided here.
    03-24-2019 07:42 PM

Similar Threads

  1. My Samsung Note's Google Play service is missing?
    By AC Question in forum Ask a Question
    Replies: 5
    Last Post: 10-06-2015, 02:46 PM
  2. Tell me about Samsung's software
    By dc9super80 in forum Samsung Galaxy Note 5
    Replies: 3
    Last Post: 10-03-2015, 09:43 PM
  3. Samsung GT-S6812 automatically turn on WiFi and mobile data
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-03-2015, 09:07 PM
  4. Phone and Google account locked
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-03-2015, 08:58 PM
  5. Replies: 0
    Last Post: 10-03-2015, 03:54 PM
LINK TO POST COPIED TO CLIPBOARD