1. tess1977's Avatar
    My daughter has the new Note5. The Play Store is not working saying the background data is turned off. I've searched and searched, can not find it anywhere! Googled how to turn it on, no luck! It says what to do but the option to restrict it just isn't there. It's on my S6 bit no where to be found on her Note5! How in the Hell do I turn it on!?

    Posted via the Android Central App
    10-04-2015 02:53 PM
  2. Glock23-G4's Avatar
    My daughter has the new Note5. The Play Store is not working saying the background data is turned off. I've searched and searched, can not find it anywhere! Googled how to turn it on, no luck! It says what to do but the option to restrict it just isn't there. It's on my S6 bit no where to be found on her Note5! How in the Hell do I turn it on!?

    Posted via the Android Central App
    Settings > connections > data usage > mobile data. Make sure these are on.


    Also, click more at the top right, and check the background data settings... should not be restricted, by default.
    10-04-2015 03:04 PM
  3. H3aTeRzz's Avatar
    To add to Glock23's assistance....while on the "Data Usage" screen, scroll down till you find the apps in questions, then select it...which will take you to a screen that at the bottom, allows you to turn that particular apps' background data off.
    10-04-2015 03:52 PM
  4. tess1977's Avatar
    None of those options are anywhere....

    Posted via the Android Central App
    Attached Thumbnails Can't Find Background Data!-3497.jpg   Can't Find Background Data!-3498.jpg   Can't Find Background Data!-3499.jpg   Can't Find Background Data!-3500.jpg   Can't Find Background Data!-3501.jpg  

    Can't Find Background Data!-3502.jpg  
    10-04-2015 05:10 PM
  5. H3aTeRzz's Avatar
    On the data usage page, look at the top right and you should see the word "MORE". Touch that and it should open up options for background restriction.
    10-04-2015 07:23 PM

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