how much $$$ will it likely cost to replace a cracked glass back cover?

[KiwiCoalBattery]

how much $$$ will it likely cost to replace a cracked glass back cover?

thanks!

 

[Kelly Kearns]

Not sure but if you call Samsung they can tell you exactly.

 

[Miami1683]

Sounds like an insurance claim .. $100 all done

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[KiwiCoalBattery]

Sounds like an insurance claim .. $100 all done

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insurance deductible $199 from Verizon(Asurion)

 

[Miami1683]

insurance deductible $199 from Verizon(Asurion)

Hmm .. I didn't realize it went up. Still 200 and a new phone isn't awful

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[Kelly Kearns]

They send refurbished phones, correct?

 

[KiwiCoalBattery]

They send refurbished phones, correct?

Depends on what Asurion has in stock at the time. YMMV.

I remember whey they replaced my damaged Note 4, they sent out a brand new Note 4. That was about 5 months after the phone was released by Verizon. Deductible was $99 paid with a credit card over the phone. The new Note 4 arrived the very next morning.

My ex-girlfriend drowned her Galaxy S5 when she spilled piping hot Starbuck coffee over it. When she called Asurion, she was told that they didn't have any S5 available(refurbished or new) and they asked her if she would agree to a different model. 2 or 3 days later, they sent her a Verizon S6 that was refurbished, but it looked just as good as new to me.

Like I said, YMMV.

 

[Kelly Kearns]

I would check the cost of Samsung before paying out $200 for a refurbished phone. They can tell you in a couple of minutes, the cost.

 

[k3m1c6]

I would doubt there are a lot of refurbished units out there yet.

According to myclaim.com that you can find deductible amounts for your Verizon claim it shows a deductable of 149.00 for a Note 5 32 and 199.00 for a 64.

I'm guessing you have 64.

Posted for my Galaxy Note 5 with a properly inserted S Pen!

 

[Kelly Kearns]

Sure there are. Any returned for any reason go to the refurbished pile.

 

[KiwiCoalBattery]

I would doubt there are a lot of refurbished units out there yet.

According to myclaim.com that you can find deductible amounts for your Verizon claim it shows a deductable of 149.00 for a Note 5 32 and 199.00 for a 64.

I'm guessing you have 64.

Posted for my Galaxy Note 5 with a properly inserted S Pen!

Don't know about Asurion, but Verizon already has more than enough CLNR Note5 phones as of last week. My co-worker received one as a replacement for his black Note5 with bad volume button. He was pretty p*ssed off about it. His Note 5 was only a month old. (but beyond the 14-day return period, obviously) Although the CLNR Note 5 did look as good as new.

 

[Miami1683]

They send refurbished phones, correct?

No they don't. It's brand new in a box. It's not a warranty swap

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[KiwiCoalBattery]

No they don't. It's brand new in a box. It's not a warranty swap

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Speaking from several personal experiences with them, Asurion definitely sends out refurbished phones.

It's YMMV. If the phone was just released, the chances of getting a new phone would be very good.

 

[Miami1683]

Speaking from several personal experiences with them, Asurion definitely sends out refurbished phones.

It's YMMV. If the phone was just released, the chances of getting a new phone would be very good.

I have never gotten a refurbished phone on a insurance claim. Only new unless they have no new left in Stock


Warranty claims definitely get refurbished

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[speedfreek64]

how much $$$ will it likely cost to replace a cracked glass back cover?

thanks!

I broke my back glass after only having mine 4 days. I have insurance thru Verizon but they couldn't guarantee I'd get a new phone back. With only having it 4 days I wouldn't accept getting a "like new replacement" so I sent it to Samsung and cost me $71 with shipping both ways.

Posted via the Android Central App

 

[Kelly Kearns]

I broke my back glass after only having mine 4 days. I have insurance thru Verizon but they couldn't guarantee I'd get a new phone back. With only having it 4 days I wouldn't accept getting a "like new replacement" so I sent it to Samsung and cost me $71 with shipping both ways.

Posted via the Android Central App

I thought it was cheap for replacement. That is cheaper than the deductible.

 

[KiwiCoalBattery]

I broke my back glass after only having mine 4 days. I have insurance thru Verizon but they couldn't guarantee I'd get a new phone back. With only having it 4 days I wouldn't accept getting a "like new replacement" so I sent it to Samsung and cost me $71 with shipping both ways.

Posted via the Android Central App

$71? That's not bad at all. I bought the Otterbox Defender case for one of my three Note5 phones. It was $69.99 plus 10.25% state/city sales taxes. (which ends up being more than $71)

 

[stilwelloklahoma]

if you can fix it by yourself , it will be only 40 dollars

 

[r56mcs]

With t mobile jump on demand one can upgrade to a new phone without any penalty up to 3 times a year as long as the touch screen is not cracked, no water damaged, and it powers on.

 

[Kelly Kearns]

I don't know how they would view a cracked back glass though and you have to upgrade, can't be the same phone.