04-05-2017 06:37 PM
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  1. KiwiCoalBattery's Avatar
    how much $$$ will it likely cost to replace a cracked glass back cover?

    thanks!
    10-10-2015 11:05 PM
  2. Kelly Kearns's Avatar
    Not sure but if you call Samsung they can tell you exactly.
    10-11-2015 10:41 AM
  3. Miami1683's Avatar
    Sounds like an insurance claim .. $100 all done

    Sent from my SM-N920V using Tapatalk
    10-11-2015 10:49 AM
  4. KiwiCoalBattery's Avatar
    Sounds like an insurance claim .. $100 all done

    Sent from my SM-N920V using Tapatalk
    insurance deductible $199 from Verizon(Asurion)
    10-11-2015 11:16 AM
  5. Miami1683's Avatar
    insurance deductible $199 from Verizon(Asurion)
    Hmm .. I didn't realize it went up. Still 200 and a new phone isn't awful

    Sent from my SM-N920V using Tapatalk
    10-11-2015 11:19 AM
  6. Kelly Kearns's Avatar
    They send refurbished phones, correct?
    10-11-2015 11:43 AM
  7. KiwiCoalBattery's Avatar
    They send refurbished phones, correct?
    Depends on what Asurion has in stock at the time. YMMV.

    I remember whey they replaced my damaged Note 4, they sent out a brand new Note 4. That was about 5 months after the phone was released by Verizon. Deductible was $99 paid with a credit card over the phone. The new Note 4 arrived the very next morning.

    My ex-girlfriend drowned her Galaxy S5 when she spilled piping hot Starbuck coffee over it. When she called Asurion, she was told that they didn't have any S5 available(refurbished or new) and they asked her if she would agree to a different model. 2 or 3 days later, they sent her a Verizon S6 that was refurbished, but it looked just as good as new to me.

    Like I said, YMMV.
    10-11-2015 11:56 AM
  8. Kelly Kearns's Avatar
    I would check the cost of Samsung before paying out $200 for a refurbished phone. They can tell you in a couple of minutes, the cost.
    10-11-2015 11:59 AM
  9. k3m1c6's Avatar
    I would doubt there are a lot of refurbished units out there yet.

    According to myclaim.com that you can find deductible amounts for your Verizon claim it shows a deductable of 149.00 for a Note 5 32 and 199.00 for a 64.

    I'm guessing you have 64.

    Posted for my Galaxy Note 5 with a properly inserted S Pen!
    10-11-2015 12:08 PM
  10. Kelly Kearns's Avatar
    Sure there are. Any returned for any reason go to the refurbished pile.
    10-11-2015 12:23 PM
  11. KiwiCoalBattery's Avatar
    I would doubt there are a lot of refurbished units out there yet.

    According to myclaim.com that you can find deductible amounts for your Verizon claim it shows a deductable of 149.00 for a Note 5 32 and 199.00 for a 64.

    I'm guessing you have 64.

    Posted for my Galaxy Note 5 with a properly inserted S Pen!
    Don't know about Asurion, but Verizon already has more than enough CLNR Note5 phones as of last week. My co-worker received one as a replacement for his black Note5 with bad volume button. He was pretty p*ssed off about it. His Note 5 was only a month old. (but beyond the 14-day return period, obviously) Although the CLNR Note 5 did look as good as new.
    10-11-2015 12:26 PM
  12. Miami1683's Avatar
    They send refurbished phones, correct?
    No they don't. It's brand new in a box. It's not a warranty swap

    Sent from my SM-N920V using Tapatalk
    10-11-2015 02:11 PM
  13. KiwiCoalBattery's Avatar
    No they don't. It's brand new in a box. It's not a warranty swap

    Sent from my SM-N920V using Tapatalk
    Speaking from several personal experiences with them, Asurion definitely sends out refurbished phones.

    It's YMMV. If the phone was just released, the chances of getting a new phone would be very good.
    10-11-2015 02:29 PM
  14. Miami1683's Avatar
    Speaking from several personal experiences with them, Asurion definitely sends out refurbished phones.

    It's YMMV. If the phone was just released, the chances of getting a new phone would be very good.
    I have never gotten a refurbished phone on a insurance claim. Only new unless they have no new left in Stock


    Warranty claims definitely get refurbished

    Sent from my SM-N920V using Tapatalk
    10-11-2015 02:39 PM
  15. speedfreek64's Avatar
    how much $$$ will it likely cost to replace a cracked glass back cover?

    thanks!
    I broke my back glass after only having mine 4 days. I have insurance thru Verizon but they couldn't guarantee I'd get a new phone back. With only having it 4 days I wouldn't accept getting a "like new replacement" so I sent it to Samsung and cost me $71 with shipping both ways.

    Posted via the Android Central App
    10-11-2015 04:20 PM
  16. Kelly Kearns's Avatar
    I broke my back glass after only having mine 4 days. I have insurance thru Verizon but they couldn't guarantee I'd get a new phone back. With only having it 4 days I wouldn't accept getting a "like new replacement" so I sent it to Samsung and cost me $71 with shipping both ways.

    Posted via the Android Central App
    I thought it was cheap for replacement. That is cheaper than the deductible.
    10-11-2015 05:13 PM
  17. KiwiCoalBattery's Avatar
    I broke my back glass after only having mine 4 days. I have insurance thru Verizon but they couldn't guarantee I'd get a new phone back. With only having it 4 days I wouldn't accept getting a "like new replacement" so I sent it to Samsung and cost me $71 with shipping both ways.

    Posted via the Android Central App
    $71? That's not bad at all. I bought the Otterbox Defender case for one of my three Note5 phones. It was $69.99 plus 10.25% state/city sales taxes. (which ends up being more than $71)
    10-11-2015 05:35 PM
  18. stilwelloklahoma's Avatar
    if you can fix it by yourself , it will be only 40 dollars
    10-11-2015 10:12 PM
  19. r56mcs's Avatar
    With t mobile jump on demand one can upgrade to a new phone without any penalty up to 3 times a year as long as the touch screen is not cracked, no water damaged, and it powers on.
    10-12-2015 01:42 PM
  20. Kelly Kearns's Avatar
    I don't know how they would view a cracked back glass though and you have to upgrade, can't be the same phone.
    10-12-2015 01:52 PM
  21. KiwiCoalBattery's Avatar
    With t mobile jump on demand one can upgrade to a new phone without any penalty up to 3 times a year as long as the touch screen is not cracked, no water damaged, and it powers on.
    so T-Mobile doesn't charge you extra for handing over a phone with cracked glass back cover? seems very generous to me!
    10-12-2015 02:32 PM
  22. r56mcs's Avatar
    The three checks do not include condition of back glass.
    Upgrade up to three times a year. But you are restarting the 18 month lease each time.
    10-12-2015 04:43 PM
  23. Kelly Kearns's Avatar
    so T-Mobile doesn't charge you extra for handing over a phone with cracked glass back cover? seems very generous to me!
    You better check on that for sure, because the damage has to be normal wear and tear..
    10-12-2015 04:48 PM
  24. KiwiCoalBattery's Avatar
    You better check on that for sure, because the damage has to be normal wear and tear..
    I don't even have T-Mobile around here. (no signal within 40 miles)
    10-12-2015 08:12 PM
  25. thevmax's Avatar
    Are you kidding! $200 to replace a piece of glass that shouldn't have broken in the first place?! You must be one of those rich f**ks with money and time to waste!
    03-27-2016 10:10 PM
26 12

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