1. Chines313's Avatar
    Hello everyone, I have a slight problem and i was hoping someone might have an answer. I love my Note 5 and I've had it since it came out but about two or three weeks ago I stopped getting pictures from one of my contacts. I've always used Textra and they use Hangouts but it's never been an issue before. I switched to Hangouts about a week ago and that fixed it but I really don't like Hangouts. Anybody have an idea as to why all of a sudden I couldn't get pictures in Textra? They just showed up as blank messages or I got this message "4504: Message not found". I've uninstalled and reinstalled Textra and that didn't change it. Any help would be appreciated.
    10-12-2015 01:42 PM
  2. Eddster's Avatar
    Have you tried using the stock messaging app? I don't use Textra so I can't comment on that. I'm just saying the stock app may be an alternative if you don't like Hangouts.
    10-12-2015 03:38 PM
  3. Miller6386's Avatar
    Contact Textra sounds like the update is causing some issues.

    Also check in settings to see what the max MMS size is. I think Hangouts send rather large file sizes.

    Note 4tified
    10-12-2015 03:41 PM

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