06-23-2016 07:13 PM
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  1. arunma's Avatar
    Apologies for the long time to reply. I was unable to solve the problem, and the only "fix" was a warranty replacement. After mulling the issue over for awhile and doing some more research online, I think the issue is hardware. This is Samsung's fault and if your phone is less than a year old they should be able to replace it. If you're in the US now, there are solution centers here that can take care of it via US mail.
    06-23-2016 07:13 PM
51 123

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