1. John Vick's Avatar
    Every since recent update, my phone is freezing up, anybody else experiencing it also???

    Posted via the Android Central App
    10-22-2015 08:02 PM
  2. brucesmays's Avatar
    Yes, my touchscreen will not work, but if i use my stylus, incan select items with it
    10-22-2015 08:24 PM
  3. doctordwaynewilliams's Avatar
    What update is this?

    Note in my house!
    10-22-2015 08:38 PM
  4. TripleOne's Avatar
    Haven't experienced anything like that since the recent update.
    10-22-2015 09:02 PM
  5. Jamie Wooten's Avatar
    I'm on AT&T, I haven't gotten any update.
    10-22-2015 09:09 PM
  6. Adawg1203's Avatar
    Verizon customers received an update. It allowed for Samsung pay which I just had to Uninstall as my screen kept freezing. I hope that resolves the issue.
    10-22-2015 09:35 PM
  7. John Vick's Avatar
    I am glad I am not the only having the issues of freezing screen. It is really driving me nuts! Can't even do a battery pull any more, I wonder if Verizon is even aware that it is causing problems!

    Posted via the Android Central App
    Adawg1203 likes this.
    10-22-2015 10:31 PM
  8. H3aTeRzz's Avatar
    "Try" going into recovery, and clearing partition cache. "Sometimes" this will help. My suggestion, as is always has been, and always will be....is to do a factory reset after each update. To some, this is the unthinkable, and I say to them, then deal with the issues that "sometimes" occur after these updates that are designed to fix issues, but most times fubar the system until a factory reset is done.

    Try the cache clearing first, if that doesn't work, then I would think a reset would be in order. Good Luck!
    10-22-2015 11:29 PM
  9. Adawg1203's Avatar
    Deleting Samsung Pay did the trick for me. No more screen freezing. That issue was extremely annoying. I'm not a big fan of factory resets. Since deleting the app no more freezing.
    10-23-2015 06:09 AM
  10. Andrea Lower's Avatar
    Yep .. just got the update a few days ago and the phone consistently freezes, especially when texting. :-( what do I do or how do I go back to the previous update.
    12-19-2015 05:53 AM

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