Note 5 thinks S Pen is missing but it's not

killer2293

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Nov 16, 2009
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As of 10/26/15 my note 5 thinks that my S Pen is missing. I never inserted the pen backwards or anything like that. I've tried resetting the S Pen app and air command app. But nothing.....when I take the S Pen out I get nothing. Any suggestions would be helpful.
 

dpham00

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Apr 23, 2011
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At this point I would say try to clear cache in the bootloader, and if that doesn't work try a factory data reset. If it still didn't work contract the manufacturer for a warranty replacement
 

killer2293

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Nov 16, 2009
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I went to the Verizon Store and they tried to fix it.....(really just messed with the settings) and they are shipping me out a new phone. I feel like it is something to do with the S Pen mechanism inside the slot because it is definitely not the S Pen itself.