1. killer2293's Avatar
    As of 10/26/15 my note 5 thinks that my S Pen is missing. I never inserted the pen backwards or anything like that. I've tried resetting the S Pen app and air command app. But nothing.....when I take the S Pen out I get nothing. Any suggestions would be helpful.
    10-27-2015 07:44 AM
  2. dpham00's Avatar
    At this point I would say try to clear cache in the bootloader, and if that doesn't work try a factory data reset. If it still didn't work contract the manufacturer for a warranty replacement
    10-27-2015 08:02 AM
  3. killer2293's Avatar
    I went to the Verizon Store and they tried to fix it.....(really just messed with the settings) and they are shipping me out a new phone. I feel like it is something to do with the S Pen mechanism inside the slot because it is definitely not the S Pen itself.
    10-27-2015 09:32 AM

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