1. roshieifra's Avatar
    Hey, new to samsung. I just found out about samsung pay and successfully registered an Amex card. But then when I unsuccessfully attempted to register a chase card (i know, not supported), my Amex card disappeared. I had to re-register the card. Then I tried to add another unsupported card and the amex card disappeared again. Anyone else having this problem? I'm getting tired of calling amex to verify the card over and over. THANKS!
    10-27-2015 11:40 PM
  2. anon(9228075)'s Avatar
    Hey, new to samsung. I just found out about samsung pay and successfully registered an Amex card. But then when I unsuccessfully attempted to register a chase card (i know, not supported), my Amex card disappeared. I had to re-register the card. Then I tried to add another unsupported card and the amex card disappeared again. Anyone else having this problem? I'm getting tired of calling amex to verify the card over and over. THANKS!
    Idk. My question would be why are you trying to add an unsupported card?

    Posted via the Android Central App
    rvhs03 and TheLastPanda like this.
    10-28-2015 08:25 AM
  3. TheLastPanda's Avatar
    Solution: stop adding unsupported cards
    r56mcs and rvhs03 like this.
    10-28-2015 08:41 AM
  4. rvhs03's Avatar
    The definition of insanity: repeating the same behaviors and expecting a different outcome. Sorry, I had to.

    Posted via the Android Central App
    10-28-2015 04:50 PM
  5. jmy7213's Avatar
    Unsupported does not mean maybe it will or maybr it won't work. Its most likely a security feature to prevent fraud. Id quit trying to add unsupported cards.
    10-28-2015 05:33 PM
  6. Kyle Hartman's Avatar
    Are you trying the card and finding out it's unsupported or you know it's unsupported and still trying?

    Posted via the Android Central App
    32GB Note 5 Verizon
    10-28-2015 08:34 PM
  7. Kalnel's Avatar
    Adding an unsupported card doesn't solve the disappearing Amex issue. I've tried adding unsupported cards -- just to see what would happen -- and my Amex didn't disappear.
    jmy7213 likes this.
    10-28-2015 10:06 PM
  8. jmy7213's Avatar
    Adding an unsupported card doesn't solve the disappearing Amex issue. I've tried adding unsupported cards -- just to see what would happen -- and my Amex didn't disappear.
    Then perhaps something may have gone screwy during the install. Maybe an uninstall, reboot, clear cache, and reinstall might solve his issue.

    Personally me, I would just keep the card that works on it and leave the one that doesn't in my wallet.
    10-28-2015 11:12 PM

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