1. AC Question's Avatar
    I bought note 5 and i set up a back up password unfortunately, i forgot my password can you please assist me on this. i dont want to reset my phone. Please help me.

    your assistance is highly appreciated.

    thanks
    10-29-2015 03:30 AM
  2. the tall guy's Avatar
    Hi, Google Android Device Manager - it should let you reset your pin from there.
    10-29-2015 03:38 AM
  3. NatalieB2015's Avatar
    Can you access the phone or are you locked out? In another thread I posted instructions on how to clear the backup password but you need to be able to access Settings in the phone. Let me know which situation best describes your needs.
    10-29-2015 12:59 PM
  4. TheLastPanda's Avatar
    I'd like to add a followup question.

    Is there a way to set the backup fingerprint password to 4 numbers? Having a backup password with 6 characters including a number is a pain. Sometimes I'm wearing gloves and just want to punch in 4 digits to get iin.
    10-29-2015 01:08 PM
  5. Kelly Kearns's Avatar
    I'd like to add a followup question.

    Is there a way to set the backup fingerprint password to 4 numbers? Having a backup password with 6 characters including a number is a pain. Sometimes I'm wearing gloves and just want to punch in 4 digits to get iin.
    Nope, it requires 6 and I think at least one has to be a letter.
    10-29-2015 03:45 PM
  6. H3aTeRzz's Avatar
    I bought note 5 and i set up a back up password unfortunately, i forgot my password can you please assist me on this. i dont want to reset my phone. Please help me.

    your assistance is highly appreciated.

    thanks
    If you setup a 'backup" password.....that, usually comes after you entered a fingerprint entry. You cannot enter your prints?
    10-29-2015 04:56 PM

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