1. Katrina White1's Avatar
    My scanner used to be flawless. For the last week or 2 I've noticed I have to try more than once, sometimes 3 times. It happens about 5 times a day. Considering the amount of times of day I unlock the phone, it isn't bad; just not as good as it used to be. I'm going to erase them and start over. Anyone else experiencing this?

    Also, I use the AC app. Is it just me or do they keep switching the forum orders? Seems like sometimes "Android phones" is in a different place in the menu. Or maybe I'm just losing my marbles.

    At&t Note5
    10-29-2015 09:13 AM
  2. mari dub's Avatar
    My scanner used to be flawless. For the last week or 2 I've noticed I have to try more than once, sometimes 3 times. It happens about 5 times a day. Considering the amount of times of day I unlock the phone, it isn't bad; just not as good as it used to be. I'm going to erase them and start over. Anyone else experiencing this?

    Also, I use the AC app. Is it just me or do they keep switching the forum orders? Seems like sometimes "Android phones" is in a different place in the menu. Or maybe I'm just losing my marbles.

    At&t Note5
    The only thing I would say is try and place your finger on the same spot each time.

    The forum list is consistently changing. You are not going crazy.

    Galaxy Note 5 and what not
    10-29-2015 09:52 AM
  3. Kyle Hartman's Avatar
    I've noticed it when I focus on squaring up my thumb to the button, but when I hold it like I'm naturally surfing or texting it works fine.

    Posted via the Android Central App
    32GB Note 5 Verizon
    10-29-2015 10:17 AM
  4. Katrina White1's Avatar
    When I registered them (2 thumbs, 2 index fingers) I positioned my fingers in all positions and I have had total success. Just here lately my right thumb wacks out alot. I'm not unlocking the phone any differently. Just strange...

    At&t Note5
    10-29-2015 11:18 AM

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