1. AC Question's Avatar
    After few hours that no one is using the phone,while the blue notification still flickering,the screen does not show anything even if i press the home or the power button .
    i did soft reset and it happend again .
    the device is fully charged.
    what can i do ?
    10-30-2015 06:20 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-23216

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    10-30-2015 03:04 PM
  3. Snappy Phoenix's Avatar
    After few hours that no one is using the phone,while the blue notification still flickering,the screen does not show anything even if i press the home or the power button .
    i did soft reset and it happend again .
    the device is fully charged.
    what can i do ?
    Commong problem with the S6 edge+ but was fixed with the firmware update that the Note 5 should've also received unless you bought yours from a carrier then you may have not received it yet.

    http://forums.androidcentral.com/sam...esponsive.html
    B. Diddy likes this.
    10-30-2015 03:30 PM
  4. Sam Lambert's Avatar
    It's only happened a few times to me. The screen wouldn't turn on and I had to force reboot it. I figured the last Facebook update did that, not sure how but after uninstalling its stopped doing it.
    10-30-2015 06:48 PM
  5. Ohad Nave's Avatar
    its a new device!
    bought it just yesterday .
    its the 64GB version .
    i dont know if the problem its because of some applications or the device is just not ok.
    what's your suggestion ?
    10-31-2015 07:36 PM
  6. Ohad Nave's Avatar
    It's only happened a few times to me. The screen wouldn't turn on and I had to force reboot it. I figured the last Facebook update did that, not sure how but after uninstalling its stopped doing it.
    should i uninstall facebook ? and then what ? just wait until facebook will release an update ?
    10-31-2015 07:41 PM
  7. Ohad Nave's Avatar
    my android version its 5.1.1

    i just moved from apple to samsung so i dont really know the basics.
    is this the latest version ?
    it might be a damaged device problem ?
    Attached Thumbnails Why is my Note 5 screen not responding after extended lock?-screenshot_2015-11-01-02-43-09.jpg  
    10-31-2015 07:51 PM
  8. Kelly Kearns's Avatar
    I have Facebook and I do not have this issue. If it were me, I would return the phone and get a new one. This is a new phone. If you still have the issue then you need to look at apps.
    10-31-2015 08:18 PM
  9. Sam Lambert's Avatar
    I uninstalled the last update and it worked fine after that.
    11-01-2015 12:09 PM

Similar Threads

  1. Replies: 3
    Last Post: 04-13-2017, 04:04 AM
  2. Replies: 2
    Last Post: 11-02-2015, 06:48 AM
  3. Why does my phones internet keep dropping?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 10-30-2015, 06:09 AM
  4. Why can't I send a text message using my Lenovo A5000?
    By AC Question in forum Lenovo Android Tablet Discussion
    Replies: 1
    Last Post: 10-30-2015, 06:02 AM
  5. Why is my tablet telling me my server is full when trying to play a game?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 10-30-2015, 05:43 AM
LINK TO POST COPIED TO CLIPBOARD