1. H3aTeRzz's Avatar
    Hi all,

    Just decided to use Smart Switch. Anyone else use it? and most important....does it back up SMS/MMS? All my work texts are very important, I often have the need to go back to reference pictures and text.

    So with that said, does it back up ALL texts, including those that contain an MMS picture?

    Thanks in advance!

    Chris
    11-04-2015 02:48 AM
  2. sweetypie31's Avatar
    smart switch doesn't back up sms/mms. I had to download an app that would back up my texts.
    11-04-2015 03:59 AM
  3. Kelly Kearns's Avatar
    Samsung has a back up on your phone that is automatic and backs up all texts. Top choice..
    Attached Thumbnails Smart Switch Note 5-1446637066981.jpg  
    sweetypie31 likes this.
    11-04-2015 05:37 AM
  4. sweetypie31's Avatar
    Samsung has a back up on your phone that is automatic and backs up all texts. Top choice..
    I never knew that.
    11-04-2015 05:49 AM
  5. Kelly Kearns's Avatar
    I never knew that.
    As long as your carrier hasn't removed it. There is also a Find My Mobile that is Samsung and you can lock and unlock your phone from the web, change the PW, etc. Verizon though, seems to have removed it.
    11-04-2015 05:54 AM
  6. Kelly Kearns's Avatar
    Here is what you can choose to back up. Now it will only back up while on WiFi, so if you are like me, you have to turn WiFi on and press the back up now button. I stay on data almost all the time.
    Attached Thumbnails Smart Switch Note 5-1446638302854.jpg  
    11-04-2015 05:58 AM
  7. TheLastPanda's Avatar
    It does back up sms.

    If photos are important to you and you're using iphone, make sure your photo originals are kept on the phone and not icloud. I almost lost a lot of photos because of this. I ended up downloading all originals to iPhone then backing up to Google photos then syncing my Note 5 to Google photos.
    11-04-2015 07:14 AM
  8. sweetypie31's Avatar
    As long as your carrier hasn't removed it. There is also a Find My Mobile that is Samsung and you can lock and unlock your phone from the web, change the PW, etc. Verizon though, seems to have removed it.
    I don't have the options to pick what I want backed up. 😕
    11-04-2015 07:35 AM
  9. sweetypie31's Avatar
    This is what it shows.
    Attached Thumbnails Smart Switch Note 5-1446644221121.jpg  
    11-04-2015 07:37 AM
  10. Kelly Kearns's Avatar
    I don't have the options to pick what I want backed up. 😕
    Do you have the option for Samsung to back up info and are you logged in to your Samsung account?
    11-04-2015 07:37 AM
  11. Glock23-G4's Avatar
    Do you have the option for Samsung to back up info and are you logged in to your Samsung account?
    I'm on AT&T... mine shows the same, and I am signed into my Samsung account.
    11-04-2015 08:42 AM
  12. BB Markk's Avatar
    Got my Note 5 yesterday.

    Can't get Smart Switch to update from my Galaxy S4. Tried a lot with Samsung Tech Chat.

    Headed to a "Samsung Experience" at Best Buy for some help later.
    11-04-2015 08:44 AM
  13. Kelly Kearns's Avatar
    I'm on AT&T... mine shows the same, and I am signed into my Samsung account.
    Shows which.. Same as my phone?
    11-04-2015 08:47 AM
  14. Kelly Kearns's Avatar
    Got my Note 5 yesterday.

    Can't get Smart Switch to update from my Galaxy S4. Tried a lot with Samsung Tech Chat.

    Headed to a "Samsung Experience" at Best Buy for some help later.
    I've never used Smart Switch to change my Samsung phones. I always set up my new phone as a new phone and I would always put things on my SD card I wanted to take to the new phone. Without that option with the Note 5, stuff I didn't have on the cloud, I beamed to the Note 5 from the Note 4.
    11-04-2015 08:49 AM
  15. BB Markk's Avatar
    I was hoping that it would move apps, as well as settings.

    I have moved some pics, and music. Tech had me cut paste from SG4 to desktop, then copy paste to N5.

    What exactly did you beam? How are you beaming (NFC, Bluetooth, Wifi)?

    Thanks.
    11-04-2015 09:00 AM
  16. Glock23-G4's Avatar
    Shows which.. Same as my phone?
    No, the same as sweetypie's.
    11-04-2015 09:04 AM
  17. Kelly Kearns's Avatar
    You can do that with a computer and smart switch, back up the S4 and then restore that info by hooking up the Note 5 to smart switch. NOW.. That is assuming the S4 can operate on Smart Switch.

    There are a couple of options with beaming it. There is quick connect in Lollipop and it uses direct Bluetooth and WiFi direct connection I believe. Then there is Android Beam (what it is called on the Note 5) under "NFC and Payment". I'll post a screenshot.

    The above transfer is only for files, etc.

    I've not tried the Google backup in a long time, but you can select one of the previous phones you had backed up and synced to Google, when you set up the Note 5.

    Like I said, new phone, I always set up as a new phone..especially going from an S4 to a N5. YMMV.
    11-04-2015 09:09 AM
  18. BB Mark's Avatar
    Thanks. Am in the middle of trying to beam now.

    I suppose worst case, I have to download and reinstall individual apps. There is a list in the play store that I can pick/choose from.

    Setting up notifications and prefs again isn't awful, and I would have simply skipped trying to tranfer had I known what it was going to entail.

    Smart Swtich can't backup my SG4. Says too much data on the phone.
    I'll use it to backup the Note once established.


    Kelly - I used to play Friday morning basketball at school with a Kelly Kearns that worked with my wife at Merck. He moved. Any chance it's randomly you?
    11-04-2015 10:32 AM
  19. Knightstalker's Avatar
    I used smart switch when I got the Note5 and it transferred my sms/mms/pictures etc beautifully... it helped install the same apps from ios to android and if they weren't available gave suggestions on which apps might be similar... pretty pain free experience...
    11-04-2015 10:42 AM
  20. Kelly Kearns's Avatar
    No, the same as sweetypie's.
    So guess AT&T removed that feature. I am so glad I switched to TMO before getting the Note 5.
    11-04-2015 10:49 AM
  21. Kelly Kearns's Avatar
    Thanks. Am in the middle of trying to beam now.

    I suppose worst case, I have to download and reinstall individual apps. There is a list in the play store that I can pick/choose from.

    Setting up notifications and prefs again isn't awful, and I would have simply skipped trying to tranfer had I known what it was going to entail.

    Smart Swtich can't backup my SG4. Says too much data on the phone.
    I'll use it to backup the Note once established.


    Kelly - I used to play Friday morning basketball at school with a Kelly Kearns that worked with my wife at Merck. He moved. Any chance it's randomly you?
    Nah.. Doubt I'm that Kelly, cause I'm a girl lol

    Yeah go through your list in the Play Store. It is also a good time to find out that maybe you had some apps you never really used and don't need them anymore.
    11-04-2015 10:52 AM
  22. ramiss's Avatar
    I really like the Helium app.
    11-04-2015 10:59 AM
  23. BB Markk's Avatar
    Nah.. Doubt I'm that Kelly, cause I'm a girl.
    Ok. In any event, beaming did the trick. Thanks again! !!
    11-07-2015 06:26 PM
  24. Kelly Kearns's Avatar
    Ok. In any event, beaming did the trick. Thanks again! !!
    Great, glad it worked!
    11-07-2015 10:22 PM

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