1. Piepuncher's Avatar
    This phone has been a pain! This is my first replacement phone as my last one didn't get any reception. This phone is two weeks old, gets reception but is now constantly saying connected to dock. Does it over and over and will then magically stop, only to do it again in a few minutes or hour later. I just used compressed air and vacuum to the USB port. Hope it helps. Anyone else having this issue or have any other ideas as to how to fix?
    I previously had HTC one m8, m9 and never had an issue other than the cameras sucked.. the note is awesome when it works but I have never had so many issues
    11-05-2015 10:40 AM
  2. SpookDroid's Avatar
    So sad you're having issues with such an amazing phone. But I'd turn this in again and ask for a replacement. Yes, the USB port is most likely at fault here, but if cleaning it doesn't help and it happens again within a few days, the port or the mother board might be defective and you don't want to wait for it to really fail.

    Again, sorry you've been unlucky with clearly defective units
    11-05-2015 11:21 AM
  3. Piepuncher's Avatar
    This thing blows. Now it's saying some power share crap over and over. Will be returning for a third note 5... quality control must suck
    11-06-2015 06:19 AM
  4. jmy7213's Avatar
    Just outta curiosity, are you by any chance using a case with a magnetic kickstand? I have heard some people having issues with the magnetic kickstand activating sensors.
    SpookDroid likes this.
    11-06-2015 06:50 AM
  5. Piepuncher's Avatar
    No, use the supcase unicorn hybrid. I just have bad luck so far
    11-06-2015 08:12 AM
  6. undercovergeek's Avatar
    This thing blows. Now it's saying some power share crap over and over. Will be returning for a third note 5... quality control must suck
    Definitely sounds like a hardware issue, I'd return it.
    11-06-2015 08:43 AM
  7. Piepuncher's Avatar
    AT&T was great about exchange. They told me it has been a common problem with the note 5 and they have had quite a few returned for the same reason. Have a new one shipped overnight for free. Hopefully the new one will be issue free
    11-06-2015 10:43 AM
  8. SpookDroid's Avatar
    Must be an AT&T Version hardware issue then, because I haven't heard any reports from international or T-Mobile versions so far. But I did have issues with an USB port once upon a time on an International S4, so...
    11-06-2015 12:11 PM

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