1. AC Question's Avatar
    i had to reset factory settings on my note 5 because it locked me out and everything was not working, even logging through google was not working. while i was trying to login through google credentials, i changed my google password from PC . now after resetting it asked to verify my google account, and is not accepting my password, keeps asking me to use an owner account. im the owner and im using my credentials. any help
    11-11-2015 07:57 AM
  2. Kelly Kearns's Avatar
    i had to reset factory settings on my note 5 because it locked me out and everything was not working, even logging through google was not working. while i was trying to login through google credentials, i changed my google password from PC . now after resetting it asked to verify my google account, and is not accepting my password, keeps asking me to use an owner account. im the owner and im using my credentials. any help
    Welcome to the forums!

    Do you have two step authentication on your Google account?
    11-11-2015 08:09 AM

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