So I just spoke with a Samsung rep and he told me that it would take 4-6 weeks to verify my claim and another 8 -10 weeks to receive the charger. THAT EQUATES TO JANUARY 2016...WTF!!! THIS CANT BE LIFE!!!
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So I just spoke with a Samsung rep and he told me that it would take 4-6 weeks to verify my claim and another 8 -10 weeks to receive the charger. THAT EQUATES TO JANUARY 2016...WTF!!! THIS CANT BE LIFE!!!
I just ordered mine off amazon. Screw the wait. They work awesome.
So I just spoke with a Samsung rep and he told me that it would take 4-6 weeks to verify my claim and another 8 -10 weeks to receive the charger. THAT EQUATES TO JANUARY 2016...WTF!!! THIS CANT BE LIFE!!!
Oh no! You've got to wait a month and a half for your free merchandise. The first world struggles are REAL
Oh...cool...
I am glad you got a response... I was wondering if my claim was "stuck" in a pending status. I contacted them by email and asked if they could get it "unstuck", but I never even got the courtesy of a reply...
Good to know that I am not the only one in a perpetual pending status...
I am not as frustrated as you are, mainly because I already have a wireless charger and this second one is just a convenient extra to put in my office... I can wait until January... I wish there was better communications from these guys though...
Thanks for posting this as I have contacted them twice to no response.
Posted via the Android Central App
No problem glad I can help.
Galaxy Note 5 and what not
Got an email this evening saying my claim was approved. 4 weeks before chargers arrive though. I can't remember exactly but I think I filed claim on October 30th.
Posted via the Android Central App
At least yours was approved!
Galaxy Note 5 and what not
So j came home from work today to find this little birdie was here. It was actually delivered on the 23rd. I guess yhat is the disconnect when you resource your call centers overseas. Glad i recieved my charger though.
Galaxy Note 5 and what not