Missing action memos?

[Jekhoff9375]

Whenever I save an action memo on my note 5 I go over to S note where it shows my action memos along with other notes in the 'all note' tab. However, when I go to click on the saved action memo it tells me that there are not any action memos even when it says there is one saved in the drop down memo. Am I doing something wrong here or is this a defect on my device?

Posted via the Android Central App

 

[Matt Behnken]

i don't think it's a device defect but the snote app is definitely acting up. I would make sure you sync your SNOTE app with your samsung account in the settings inside the snote app. After it's syncs I would recommend clearing the app cache on the snote app in the application manager in phone settings under All tab then relaunch the snote app. If that doesn't resolve it, I would "clear data" in the same app manager setting screen and relaunch the app again, sign in again, make another action memo and see if you can click on it.

 

[pinkvikchick]

MAYBE A Dumb fix (I know because this happened to me) but make sure the color filter is off...I thought I was losing notes left and right when I realized I only had the peach color selected...

 

[Jekhoff9375]

Wow, this was actually the case haha. I feel stupid but glad the issue is resolved! Thanks!

Posted via the Android Central App