1. Tec12's Avatar
    Hello guys,
    Yesterday night I was watching something and then when grey background appeard , I saw a very , very light vertical line coming from top to bottom .

    It's very light and can't be seen in other colors .

    So guys what should I do ?
    Bought the phone 10days ago .
    11-22-2015 10:54 AM
  2. natehartey12's Avatar
    Take it back. You payed over 600 for the device, you should get a perfect one.

    Posted via the Android Central App
    11-22-2015 11:06 AM
  3. Tec12's Avatar
    I called the retail shop . they said that they only accept returns till 1 week from purchase . but asked me to come . do you think they will exchange it as its only 10 days old.
    11-22-2015 11:33 AM
  4. geeksquadkid's Avatar
    This is a warranty issue. Should be covered by Samsung, can't hurt to bring it in

    Posted via the Android Central App
    11-22-2015 12:23 PM
  5. Tec12's Avatar
    I think it's only 10 days old. They should replace it.
    Tomorrow I'll go there . they said me to come and then they will check the phone.
    11-22-2015 12:29 PM
  6. Tec12's Avatar
    Update: So as I went to the shop were I bought my note5, and explain the problem. Thankfully they accepted the problem in a first site . And said me they will try to re install the software to make sure it is a hardware issue.

    After making sure its a hardware issue . They called me and agreed to replace my phone with a brand new sealed pack. And ya . So i got a brand new replacement day before yesterday and its not having that problem.

    But thing got me a lil concerned is that front cam is lil off centered not blocking the lens in any way just a lil off centered. Should i get worried for that ?
    11-27-2015 08:41 PM
  7. dpham00's Avatar
    I wouldn't worry so long as your ffc works fine
    11-27-2015 10:16 PM

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