Samsung Pay - card denied (misleading message)

[bertsirkin]

The last two times I used Samsung Pay at Walmart, the phone seemed to get read and the credit card reader displayed "authorizing", but a few seconds later the message on the display was "Card denied" (American Express). I tried repeating, but got the same issue. I then paid with the same credit card that I have registered with Samsung Pay without problem. I contacted AMEX and they indicated that they didn't reject the transaction. I've gone thru this same process twice now at Walmart over the past 2 days. I had used SP at this same Walmart in the past w/o problem, but this past week, it hasn't worked.

Samsung Pay has worked elsewhere today, so I know it's not the phone.

AMEX seemed to think it was system congenstion, but I don't think so, as the "denied" message occurred only a few seconds after reading the phone.

Anyone else have this issue?

 

[jmy7213]

I've had it happen once or twice. I notice that if for some reason, your data stalls, it will not work. I've had it decline at on register and buy something else at another register and it worked fine. Still makes you feel like an arse when it declines.

 

[sforsyth01]

I have had this happen when using Samsung Pay as well as the chip embedded in my card. It has to be an issue on Walmart's side. Only works with actually swiping cards right now in my experience.

-Shawn
Noting the world one S-Pen at a time

 

[bertsirkin]

I have had this happen when using Samsung Pay as well as the chip embedded in my card. It has to be an issue on Walmart's side. Only works with actually swiping cards right now in my experience. -Shawn

My card does have a chip - but the Walmart chip reader does work with it - swiping with the card won't work, however.

 

[double923]

My Samsung Pay works everywhere but Walmart. It sounded like something to do with Walmart system.

 

[alejovh1#AC]

I use mine at Walmart almost daily and never had any problems.

 

[double923]

I use mine at Walmart almost daily and never had any problems.

It might be related to card then. I have/tried Amex, what card are you using it with?

 

[alejovh1#AC]

It might be related to card then. I have/tried Amex, what card are you using it with?

Bank of America

 

[NatalieB2015]

I've not had Samsung Pay work at either of our local Walmart stores - and both have upgraded card readers. I use USBank.

 

[double923]

Bank of America

Ah, will have to try that. Thanks.

 

[lonewolfarcher]

Had this happen last week at Starbucks.

 

[duofold]

Had virtually no problems with Samsung Pay since its inception. Within the last several days, getting declined repeatedly at a variety of merchants. Used a Chase Visa and a Wells Fargo Visa. Made several attempts for both and finally was accepted. I was about to call my banks.

 

[Kendahl Titcomb]

I had this problem multiple times up until recently. I use to work for Walmart and the card readers get a firmware and software update once a month. It seems that in the latest update Samsung pay is now accepted and working properly. The last 2 times I have gone the transaction has worked like every other place....perfectly!

Posted via the Android Central App

 

[debdroid1a]

I had this problem at Walmart with American Express as well. I did use the same Walmart though. At a self serve and one with a cashier. Neither worked.

Works on my vending machine at work and the laundromat. So I know it works.

Haven't tried it anywhere else.

Posted via the *Note 5*

 

[dougie1792]

I use mine at Walmart almost daily and never had any problems.

I use mine at Walmart and at sams club and works at both. Sometimes I have a problem with my girls pnc card but my navy fed card works fine

From the great NOTE 5 on At&t

 

[skorpyo2011]

The last two times I used Samsung Pay at Walmart, the phone seemed to get read and the credit card reader displayed "authorizing", but a few seconds later the message on the display was "Card denied" (American Express). I tried repeating, but got the same issue. I then paid with the same credit card that I have registered with Samsung Pay without problem. I contacted AMEX and they indicated that they didn't reject the transaction. I've gone thru this same process twice now at Walmart over the past 2 days. I had used SP at this same Walmart in the past w/o problem, but this past week, it hasn't worked.

Samsung Pay has worked elsewhere today, so I know it's not the phone.

AMEX seemed to think it was system congenstion, but I don't think so, as the "denied" message occurred only a few seconds after reading the phone.

Anyone else have this issue?

Definitely, but at cumberland farms w a pnc debit. I think you just put phone over card swiper and not the nfc symbol on top of machine.

 

[skorpyo2011]

See pic,

 

[skorpyo2011]

 

[skorpyo2011]

Damnit pic wont post.

 

[jlost]

Sometimes it's the cashier's fault. Sometimes it asks for a pin but you don't put a pin, you just push the green button.