1. AC Question's Avatar
    My son just tried to use my phone and failed the fingerprint scan lock screen. Now the phone says the fingerprint scan failed, and it asks for backup password. I enter the backup password correctly (30 times now) and it doesnt work. Even the "unlock with google" option doesnt work despite carefully verifying the username and password (and even creating new password on laptop and entering it on phone just to be sure.
    Now complwetely locked out. cant use fingerprint, backup password, or google login, even though I know all credentials for this. What gives?
    11-23-2015 09:58 AM
  2. VW Maverick's Avatar
    See if this can help: http://forums.androidcentral.com/amb...sung-kies.html

    11-23-2015 10:00 AM

Similar Threads

  1. Replies: 2
    Last Post: 11-24-2015, 06:32 AM
  2. Why don't my Google contact changes sync?
    By AC Question in forum General Help and How To
    Replies: 3
    Last Post: 11-23-2015, 06:33 PM
  3. Replies: 2
    Last Post: 11-23-2015, 10:25 AM
  4. Galaxy Note 4 power on now in Korean language, WTF?
    By AC Question in forum Samsung Galaxy Note 4
    Replies: 0
    Last Post: 11-23-2015, 09:23 AM