1. LukesFather2011's Avatar
    I've searched extensively and can find similar problems but not exactly what I'm experiencing.

    I'm not sure what caused this, but every time I receive a phone call, no matter what ringtone I have chosen, it just makes a single beep. If I miss it I miss the phone call. My text/alert notifications work just fine. Its only my ringtone.

    I've gone through all of my settings and have no idea how to fix this issue. I've attempted using different ringtones and nothing works. Please help!
    11-24-2015 07:06 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the ringtone volume turned all the way up? If you go to the Settings>Sound & Notification>Ringtone menu and select various ringtones, does it play a sample for you?
    11-24-2015 09:27 PM
  3. LukesFather2011's Avatar
    Yes it is. It's hard to explain. But all I hear is a single bleep. Its not volume that is the issue. Maybe I'll just have to restore my phone. And each and every ringtone plays the correct sample. It doesn't matter what I choose.

    Posted via the Android Central App
    11-24-2015 10:31 PM
  4. B. Diddy's Avatar
    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-23240
    11-24-2015 11:05 PM
  5. LukesFather2011's Avatar
    Tried, no luck. Thanks though. Looks like I'll just have to restore.

    Edit: Got it fixed. Did a live chat with Samsung Customer service. They had me enter safe mode and determined it was a 3rd party App causing the issue. So I deleted my most recent downloads and voila!

    Posted via the Android Central App
    KumateiDragon1 likes this.
    11-25-2015 12:39 AM

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