1. vfp5's Avatar
    So i bought my wife and i note 5's. My display acts normal and times out when plugged into the oem charger. My wifes does not...just dims itself? I toggled smart stay, daydream and screen timeout on hers and still no luck. You can shut it off completely by hitting the power button. My wife couldnt care less but its driving me insane!! Lol! Any ideas how to fix other than reset??
    11-25-2015 05:07 AM
  2. mhunter6378's Avatar
    There is a setting in Developer Options to keep the screen on while charging. Developer Options and screen on while charging should both be turned off by default. There's a chance hers may be on. Other than that you could try wiping the system cache as that sometimes clears up little hiccups. Last resort would be a factory data reset.
    11-25-2015 05:39 AM
  3. vfp5's Avatar
    That was it! They were on...not sure how she figured out how to unlock. Must have been IT at her work when she had them setup her corporate email. Thanks again
    11-25-2015 05:01 PM

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