1. mxrider821's Avatar
    I've never had any real problems with this phone, however last night my microphone just went out all of a sudden with no drops, spills or accidents. Now my calls or voice search/typing won't go work, but I can hear the other person on calls they just can't hear me. Somehow it works on speakerphone a lil bit hear and there also? I am so confused and I have owned just about every phone out in the past 10 years. This has never happened on any other phone, ever.

    Does anyone have a solution? I've searched everywhere, I also did a wipe cache partion, did nothing. I don't want to do a factory reset because I have a lot on my phone and don't want to set it all up again. The note 5 was my favorite phone I've ever owned until now...

    Posted via the Android Central App
    11-28-2015 08:59 AM
  2. B. Diddy's Avatar
    Check the primary mic's opening, and make sure it isn't blocked by anything like dirt or lint. Use the tip of a safety pin or needle, and gently​ scrape it out.
    mxrider821 likes this.
    11-28-2015 05:24 PM
  3. mxrider821's Avatar
    Check the primary mic's opening, and make sure it isn't blocked by anything like dirt or lint. Use the tip of a safety pin or needle, and gently​ scrape it out.
    That didn't do anything :/

    Posted via the Android Central App
    11-28-2015 09:43 PM
  4. B. Diddy's Avatar
    Try Safe Mode: https://support.t-mobile.com/docs/DOC-23216. If that doesn't help, then it's possible the mic itself has failed.
    mxrider821 likes this.
    11-28-2015 10:18 PM
  5. mxrider821's Avatar
    Try Safe Mode: https://support.t-mobile.com/docs/DOC-23216. If that doesn't help, then it's possible the mic itself has failed.
    What do I do when it's in safe mode? Thx in advance and for the help

    Posted via the Android Central App
    11-29-2015 12:25 PM
  6. mhunter6378's Avatar
    What do I do when it's in safe mode? Thx in advance and for the help

    Posted via the Android Central App
    Here's an article about safe mode and the Note 4. Essentially, Safe mode allows you to run the device without third party apps. You can see if your problems occurs in safe mode or not. If your phone behaves normally, then the problem is likely related to an app you've installed.
    Galaxy Note 4 Safe Mode: What you need to know | Android Central
    B. Diddy likes this.
    11-29-2015 12:42 PM

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