1. eugchen's Avatar
    not sure what has changed, but photos were able to be attached to texts fine up to about a week ago. i use Contacts+ as my default, but neither contacts+ or the stock SMS app allow me to anymore. i attach a photo like normal (in my gallery) and it appears to attach ok, then when i click send, the phone kinda flashes to a white screen, and then goes back to my contact list, and the attachment and text isnt sent. similar thing happens on the stock SMS app. can anyone help? thanks!
    12-04-2015 07:55 AM
  2. Trees's Avatar
    Is the problem still there? Maybe a phone reboot will help. Which TouchWiz version and carrier do you have? Maybe there is a bug with that combination.
    12-05-2015 09:28 AM
  3. eugchen's Avatar
    so weird, problem is now resolved...i didnt do anything...so odd. i rebooted phone many times (and it wasnt working), im with ATT, running Nova launcher, but always have been, havent changed anything. so odd.
    12-05-2015 10:20 AM
  4. Bigbit1000's Avatar
    I have the same problem. After bthe recent software upgrade no photos can be sent or received on any text messaging app. Brought it to Best Buy and a Samsung Rep could not figure it out. Brought it to Verizon store and they were also clueless. Does anyone work at Samsung with a brain? So they sent me a new Note 5 phone. Worked fine until I got the add saying get b$100 by adding a credit card to Samsung Pay. It stated it had to upgrade the app. I thought it was just Samsung pay App....WRONG! It was the phone software and it started the upgrade. Now the phone does not send photos again!? Hey *** HATS from Samsung fix this! I warn you now do not upgrade your phone for ANY REASON. The people at Samsung and Verizon are useless.
    12-05-2015 10:54 AM
  5. BarfingMonkey's Avatar
    12-05-2015 11:50 AM
  6. eugchen's Avatar
    problem came back for me---aghhhhhhhhhh!!!!! any fixes? people have suggested to clear the cache...how do you do that? i have an ATT Note 5...
    12-08-2015 07:56 PM

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