1. bobby1204's Avatar
    i keep getting an error message when i try and access the camera folder on my note 5. it says that the screen is locked and i have to unplug the phone unlock the screen and plug the phone back in i have tried that and i keep getting the same message. I am using android file transfer program. I just transferred some movies yesterday and it worked fine. And its just with the camera folder, i can access any other folder without a problem. Any help would be appreciated.

    Thanks!
    12-05-2015 12:12 AM
  2. Mike_786's Avatar
    Unlock your phone then connect your phone to the computer. Next go to computer folder and select your phone and you should see the camera folder.
    12-05-2015 12:42 AM

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