04-25-2016 09:22 PM
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  1. anon(42522)'s Avatar
    it keeps saying my imei number is wrong!
    Check it using *#06# then press send
    12-24-2015 09:41 PM
  2. KelseyRo4's Avatar
    this didn't work. it says it was not a valid phone number
    12-24-2015 09:49 PM
  3. KelseyRo4's Avatar
    i chatted with samsung online and they said my number was correct. so, i submitted it anyway. i hope it works :/
    12-24-2015 09:54 PM
  4. KelseyRo4's Avatar
    If you haven't applied yet, you might be eligible still. They did extend the gift period. Just Google samsung gifts of the season.

    Posted via the Android Central App
    If only I knew sooner, I could've gotten the $100 for trading my iphone. Sigh. At least I found out about this at all. Thanks so much for telling me about it!

    Posted via the Android Central App
    12-24-2015 10:06 PM
  5. KelseyRo4's Avatar
    Just bought the Note 5. I'm getting an invalid mac/imei when I sign up. Anyone else have this issue?
    I had this issue and submitted it anyway. I did an online chat with them and they said my IMEI is fine, so it better work!

    Posted via the Android Central App
    12-24-2015 10:10 PM
  6. vm81's Avatar
    i chatted with samsung online and they said my number was correct. so, i submitted it anyway. i hope it works :/
    Where are you chatting online? I don't see an option.

    Posted via the Android Central App
    12-24-2015 11:08 PM
  7. KelseyRo4's Avatar
    Where are you chatting online? I don't see an option.

    Posted via the Android Central App
    I signed into samsung.com, and clicked "live chat support."
    12-24-2015 11:11 PM
  8. mustang8918's Avatar
    I just logged into UPS and have a package coming Tues from Dallas and I'm sure it's the gifts of the season. I submitted on Nov 23 and got the accepted e-mail Dec 3.
    12-25-2015 07:59 AM
  9. gvndeb60's Avatar
    it keeps saying my imei number is wrong!
    They should give you a link that submits your issue to the support department for these promos. I had the same issue, submitted it, then a few days later they emailed me telling to submit my info again and it all worked.
    12-25-2015 10:51 AM
  10. SNOOP97DAWG's Avatar
    Note 5 - Just Got My Gifts of the Season-zups2.jpg

    Since some of you said that a box showed up without notice i decided to check my own ups account and looks like I am getting mine next week
    12-25-2015 11:14 PM
  11. DvineMzM's Avatar
    Click image for larger version. 

Name:	ZUPS2.JPG 
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ID:	210955

    Since some of you said that a box showed up without notice i decided to check my own ups account and looks like I am getting mine next week
    Maybe we all will... wishful thinking?
    12-26-2015 07:31 PM
  12. jblaze38's Avatar
    Mine was on the porch in the rain for who knows how many days since we were out of town.... lol! I just got it today, but never received notice of it shipping or being approved!!! I opened the box, but haven't had a chance to use anything yet. I received the package with the silver rapid charger, wireless rapid charger, & headphones!!! I also was able to get the $50 Bestbuy card promo for Samsung Pay!!! Just checked my cameras...it was delivered on Dec. 23!

    Posted via the Android Central App
    12-27-2015 04:50 PM
  13. jblaze38's Avatar
    Here's my photo!

    Posted via the Android Central App
    Attached Thumbnails Note 5 - Just Got My Gifts of the Season-2398.jpg  
    12-27-2015 06:54 PM
  14. tlo07's Avatar
    I just checked UPS-- mine will be here Wednesday! I sort of wish now I would have chosen the headphones instead of the Swarovski case.
    12-27-2015 08:12 PM
  15. KelseyRo4's Avatar
    I just checked UPS-- mine will be here Wednesday! I sort of wish now I would have chosen the headphones instead of the Swarovski case.
    That's the one I ordered. Please post a pic of it when it arrives!

    Posted via the Android Central App
    12-27-2015 08:29 PM
  16. KelseyRo4's Avatar
    They should give you a link that submits your issue to the support department for these promos. I had the same issue, submitted it, then a few days later they emailed me telling to submit my info again and it all worked.
    I'm worried I won't get it in time, as the promo ends this week

    Posted via the Android Central App
    12-27-2015 08:30 PM
  17. willanaya's Avatar
    I'm worried I won't get it in time, as the promo ends this week

    Posted via the Android Central App
    As long as you filed you should get it. But keep in mind it might take 3 weeks like mine did.

    Posted via the Android Central App
    12-27-2015 08:42 PM
  18. KelseyRo4's Avatar
    As long as you filed you should get it. But keep in mind it might take 3 weeks like mine did.

    Posted via the Android Central App
    That I'm not worried about. I can wait. I'm just concerned since it kept saying invalid IMEI, but I submitted it anyway, because Samsung said the number is fine.
    12-27-2015 08:44 PM
  19. gvndeb60's Avatar
    That I'm not worried about. I can wait. I'm just concerned since it kept saying invalid IMEI, but I submitted it anyway, because Samsung said the number is fine.
    But I told you 2 days ago to contact the promotions support and they will fix it for you in 24 hours. Hate to be this way, but if you miss the promo it is of your own doing.
    12-27-2015 09:14 PM
  20. KelseyRo4's Avatar
    But I told you 2 days ago to contact the promotions support and they will fix it for you in 24 hours. Hate to be this way, but if you miss the promo it is of your own doing.
    Perhaps you should speak when you have all your facts in order. I have called samsung, and no one could help me. I was told to call the promotions department, and they could not help me. I was told to call prize logic, and every single time, no one answered the phone. They said to leave a voicemail. No problem. Oh wait, guess what? The voicemail box is full. Now you tell me, what else is there to do? I also emailed samsung and prize logic, and got no response.
    12-27-2015 09:40 PM
  21. gvndeb60's Avatar
    Perhaps you should speak when you have all your facts in order. I have called samsung, and no one could help me. I was told to call the promotions department, and they could not help me. I was told to call prize logic, and every single time, no one answered the phone. They said to leave a voicemail. No problem. Oh wait, guess what? The voicemail box is full. Now you tell me, what else is there to do? I also emailed samsung and prize logic, and got no response.
    customersupport@prizelogic.com

    Responded to me in 24 hours.
    12-27-2015 11:03 PM
  22. KelseyRo4's Avatar
    customersupport@prizelogic.com

    Responded to me in 24 hours.
    Thank you, but I tried them too😢

    Posted via the Android Central App
    12-27-2015 11:06 PM
  23. gvndeb60's Avatar
    Thank you, but I tried them too

    Posted via the Android Central App
    Try chat on Samsung.com. That is who originally gave me that email and a link to submit the bad IMEI issue to them. Then I would reach out via social media. Good luck
    12-27-2015 11:16 PM
  24. JJ Jones's Avatar
    Thanks to whoever it was that posted about tracking on the ups site. I created an account and now know my Gifts are scheduled for delivery January 4th. 👍👍

    From my AT&T Platinum Gold Note 5
    12-28-2015 12:24 PM
  25. KelseyRo4's Avatar
    How did you do that? And what exactly did that do? They told you a package was being sent to you?

    Posted via the Android Central App
    DvineMzM likes this.
    12-28-2015 12:33 PM
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