12-20-2015 10:28 PM
32 12
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  1. Nathaniel Graham's Avatar
    So I've had my Note 5 for a few months now and up until now it's been an absolute pleasure to use. Last week the included fast charger suddenly stopped working. I hadn't installed any new apps that I can remember, and I don't think there were many app updates that day either. I plugged my phone into the Samsung fast charger that came with the phone like I've done every night, and it started beeping over and over as if the micro USB plug had a short in it. I unlock the phone and there is a message on the screen saying something like "If you want to power share you need to download the Samsung Power Sharing app.". I went to the Samsung app store and downloaded it thinking it would solve the problem. Nope, nothing changed. I tried another Samsung fast charger I had lying around and it did the same thing. Tried a different outlet, same thing. So far I've tried restarting, safe mode, reinstall/uninstalling the Samsung power sharing app, nothing is working. The only way I'm able to charge the phone is by using a generic third party USB charger. It's odd because any non-fast charger works fine, it's the two Samsung brand fast chargers that are having this problem and there's no way both of them shorted out on the same day. I really like the fast charging feature and I would like to have it back, this phone ain't cheap. Judging by the number of terrible reviews for the Samsung power sharing app, other people are experiencing this issue but I've been unable to find a fix online. Any help would be appreciated. This is the T-Mobile Note 5 running 5.1.1
    12-07-2015 11:09 PM
  2. robonik's Avatar
    Make sure that your charger is plugged directly into the wall outlet, no small gauge extension cords. Try unplugging and re-plugging the power cord, make certain the micro USB is fully seated and that your case (if any) is not in the way. Lastly, try rebooting the phone, kill all the running apps and then plug the power cord into the phone. Eventually you should find some combination of the above that works.

    I heard from TMobile that there will be a bug fix for this. Strange as it sounds, I exchanged my phone for a completely different reason and the copy I have now fast charges all the time. The previous copy was intermittent but by trying some of the "fixes" I listed above I was able to get the fast charge to work even on the previous copy. Good luck.
    12-07-2015 11:23 PM
  3. gmurphy0487's Avatar
    I had this EXACT same issue this week. Beeping, power share screen. Everything. Had to get it warrantied. Mine is an AT&T Note 5. Not sure what cause it, but I wasn't going to deal with it.
    12-07-2015 11:25 PM
  4. Nathaniel Graham's Avatar
    I've tried all of those things already but thanks for the advice.
    12-07-2015 11:28 PM
  5. Nathaniel Graham's Avatar
    I had this EXACT same issue this week. Beeping, power share screen. Everything. Had to get it warrantied. Mine is an AT&T Note 5. Not sure what cause it, but I wasn't going to deal with it.
    Damn...I really hope I don't have to do that. I'm guess you tried a factory reset? I may wait for the 6.0 update that is supposedly coming out this month and see if that fixes it. If it doesn't I guess I will have to exchange it.
    12-07-2015 11:30 PM
  6. robonik's Avatar
    Then try a warranty exchange, there is something definitely wrong with either the charger or the device. It should definitely fast charge.
    12-07-2015 11:31 PM
  7. gmurphy0487's Avatar
    Damn...I really hope I don't have to do that. I'm guess you tried a factory reset? I may wait for the 6.0 update that is supposedly coming out this month and see if that fixes it. If it doesn't I guess I will have to exchange it.
    Yep, did a factory reset. No dice.
    12-07-2015 11:33 PM
  8. Nathaniel Graham's Avatar
    Yep, did a factory reset. No dice.
    Just curious, when did yours start doing this? Were you ever suspicious of a certain app or anything that could have triggered it?
    12-08-2015 12:04 AM
  9. robonik's Avatar
    Sounds like hardware to me, like a bad male or female (or both) USB connector. I had 3 phone exchanges total trying to fix my Bluetooth issue. I got to play with different phones and chargers from Tmobile. 2 of the 3 phones had this intermittent fast charging issue. The phone I have now is reliable. However, one of the chargers is NOT reliable. So I have one charger that fast charges 100% of the time and one charger that fast charges 30% of the time both with the same, current phone. Coincidentally, this phone has no Bluetooth problem.
    12-08-2015 12:39 AM
  10. mari dub's Avatar
    So I've had my Note 5 for a few months now and up until now it's been an absolute pleasure to use. Last week the included fast charger suddenly stopped working. I hadn't installed any new apps that I can remember, and I don't think there were many app updates that day either. I plugged my phone into the Samsung fast charger that came with the phone like I've done every night, and it started beeping over and over as if the micro USB plug had a short in it. I unlock the phone and there is a message on the screen saying something like "If you want to power share you need to download the Samsung Power Sharing app.". I went to the Samsung app store and downloaded it thinking it would solve the problem. Nope, nothing changed. I tried another Samsung fast charger I had lying around and it did the same thing. Tried a different outlet, same thing. So far I've tried restarting, safe mode, reinstall/uninstalling the Samsung power sharing app, nothing is working. The only way I'm able to charge the phone is by using a generic third party USB charger. It's odd because any non-fast charger works fine, it's the two Samsung brand fast chargers that are having this problem and there's no way both of them shorted out on the same day. I really like the fast charging feature and I would like to have it back, this phone ain't cheap. Judging by the number of terrible reviews for the Samsung power sharing app, other people are experiencing this issue but I've been unable to find a fix online. Any help would be appreciated. This is the T-Mobile Note 5 running 5.1.1
    I would recommend using the thicker charging cord to achieve fast charging consistently. I had the same issue (VZW model) the cords that comes with the phone is a, for a lack of better terms..., TRASH!!!

    Galaxy Note 5 and what not
    12-08-2015 02:03 AM
  11. Nathaniel Graham's Avatar
    Sounds like hardware to me, like a bad male or female (or both) USB connector. I had 3 phone exchanges total trying to fix my Bluetooth issue. I got to play with different phones and chargers from Tmobile. 2 of the 3 phones had this intermittent fast charging issue. The phone I have now is reliable. However, one of the chargers is NOT reliable. So I have one charger that fast charges 100% of the time and one charger that fast charges 30% of the time both with the same, current phone. Coincidentally, this phone has no Bluetooth problem.
    The 2 Samsung fast chargers stopped working at the same time, and every other generic USB charger I've used has worked so I don't think it's a hardware problem.
    12-08-2015 02:13 AM
  12. gmurphy0487's Avatar
    Just curious, when did yours start doing this? Were you ever suspicious of a certain app or anything that could have triggered it?
    It started Thursday. Can't think of any new app I downloaded.
    12-08-2015 08:06 AM
  13. gmurphy0487's Avatar
    The 2 Samsung fast chargers stopped working at the same time, and every other generic USB charger I've used has worked so I don't think it's a hardware problem.
    I think it was a hardware issue. My new phone works fine with every fast charger I have. The old one didn't.
    12-08-2015 08:06 AM
  14. Nathaniel Graham's Avatar
    It started Thursday. Can't think of any new app I downloaded.
    So weird, mine started doing it at the same time. That's why I think it's some weird software issue, otherwise what are the chances? That said it is also odd that your replacement works fine. Guess I'll wait for the Marshmallow update and see what happens. Thanks for the info!

    Posted via the Android Central App
    12-08-2015 03:26 PM
  15. zmann's Avatar
    Thicker cord,, like the note 4 cord. That's all I did, fixed issue instantly. The stock 5 cord is junk, just look at the difference between the 5 and the 4 cord and you will see.. I think it gets fried fast charging.
    12-08-2015 05:03 PM
  16. robonik's Avatar
    Thicker cord,, like the note 4 cord. That's all I did, fixed issue instantly. The stock 5 cord is junk, just look at the difference between the 5 and the 4 cord and you will see.. I think it gets fried fast charging.
    Where, pray tell, did you get a thicker cord?
    12-08-2015 06:25 PM
  17. Dhanikz's Avatar
    So I've had my Note 5 for a few months now and up until now it's been an absolute pleasure to use. Last week the included fast charger suddenly stopped working. I hadn't installed any new apps that I can remember, and I don't think there were many app updates that day either. I plugged my phone into the Samsung fast charger that came with the phone like I've done every night, and it started beeping over and over as if the micro USB plug had a short in it. I unlock the phone and there is a message on the screen saying something like "If you want to power share you need to download the Samsung Power Sharing app.". I went to the Samsung app store and downloaded it thinking it would solve the problem. Nope, nothing changed. I tried another Samsung fast charger I had lying around and it did the same thing. Tried a different outlet, same thing. So far I've tried restarting, safe mode, reinstall/uninstalling the Samsung power sharing app, nothing is working. The only way I'm able to charge the phone is by using a generic third party USB charger. It's odd because any non-fast charger works fine, it's the two Samsung brand fast chargers that are having this problem and there's no way both of them shorted out on the same day. I really like the fast charging feature and I would like to have it back, this phone ain't cheap. Judging by the number of terrible reviews for the Samsung power sharing app, other people are experiencing this issue but I've been unable to find a fix online. Any help would be appreciated. This is the T-Mobile Note 5 running 5.1.1
    Got the same problem this morning. When I went to sleep battery was at 92. When I woke up around 40. And when I tried to charge got the charging beep a few times didn't fast charge and started misbehaving. Opening gear vr, power sharing, dock connection.

    Im currently working at an activated carbon plant. It could be some conducting particles stuck inside the port. Because when I blow into the port the phone starts acting up.

    So I changed cable and adapter to see if I could charge this somehow. My one m8 cable works fine. Doesn't fast charge but it charges. Any permanent solution?
    12-08-2015 07:39 PM
  18. tubbz the bull's Avatar
    Ok i had this same issue too with apps randomly opening. What i did was bacc up everything updated my prl and profile. And lastly cleaned my screen really good and volume down power off. And no problem since

    Posted via the Android Central App
    12-09-2015 01:28 AM
  19. Golfdriver97's Avatar
    Please refer to the thread already established on this: Link removed

    Thread closed.

    Edit: Thread re-opened upon request.
    Almeuit likes this.
    12-09-2015 10:45 PM
  20. Golfdriver97's Avatar
    I've tried all of those things already but thanks for the advice.
    For the record, have you tried a different cable?
    12-10-2015 10:12 PM
  21. Jay Gamblore's Avatar
    Mine is doing the same thing

    Posted via the Android Central App
    12-10-2015 10:40 PM
  22. Nathaniel Graham's Avatar
    BTW I will be sure to change the title when I get home, thanks for reopening. I've tried several different cables, and I also have 2 Samsung fast chargers and both stopped working at the same time which leads me to believe it's the phone. Another user experienced the same issue at the same time, he exchanged the phone and the new phone works fine. I'm hoping other people will chime in because if you look at the Samsung power sharing app in the play store there are a **** ton of 1 star reviews describing similar problems.

    Posted via the Android Central App
    12-11-2015 11:28 AM
  23. Nathaniel Graham's Avatar
    Mine is doing the same thing

    Posted via the Android Central App
    When did yours start screwing up? Just to be clear since there's a similar thread on a different problem, the problem I'm having is that the OEM Samsung fast chargers stopped working completely last week. They won't charge at all, not even slow charge. Do you remember installing or updating any specific app before the trouble began?

    Posted via the Android Central App
    12-11-2015 11:31 AM
  24. zmann's Avatar
    Where, pray tell, did you get a thicker cord?
    The note 4 cord is twice as thick as the stock note 5 cord,, that's where.
    12-11-2015 11:46 AM
  25. odb9014's Avatar
    So I've had my Note 5 for a few months now and up until now it's been an absolute pleasure to use. Last week the included fast charger suddenly stopped working. I hadn't installed any new apps that I can remember, and I don't think there were many app updates that day either. I plugged my phone into the Samsung fast charger that came with the phone like I've done every night, and it started beeping over and over as if the micro USB plug had a short in it. I unlock the phone and there is a message on the screen saying something like "If you want to power share you need to download the Samsung Power Sharing app.". I went to the Samsung app store and downloaded it thinking it would solve the problem. Nope, nothing changed. I tried another Samsung fast charger I had lying around and it did the same thing. Tried a different outlet, same thing. So far I've tried restarting, safe mode, reinstall/uninstalling the Samsung power sharing app, nothing is working. The only way I'm able to charge the phone is by using a generic third party USB charger. It's odd because any non-fast charger works fine, it's the two Samsung brand fast chargers that are having this problem and there's no way both of them shorted out on the same day. I really like the fast charging feature and I would like to have it back, this phone ain't cheap. Judging by the number of terrible reviews for the Samsung power sharing app, other people are experiencing this issue but I've been unable to find a fix online. Any help would be appreciated. This is the T-Mobile Note 5 running 5.1.1
    Exact same thing happened to my 2nd Note 5. Original was replaced under warranty due to a display issue now the 2nd device that I had for like 8 days started this. AT&T is sending me a 3rd device and if that don't work, I'm gonna smash it like they did in Office Space.

    Factory reset does not work at all. Both of my OEM Samsung fast chargers work no problem on my Note 4 as well as my USB drive. Nothing works on the Note 5.
    12-12-2015 01:31 PM
32 12

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