1. AC Question's Avatar
    So ever since I have a Galaxy Note 5 and I after I upgraded my phone to the recent update... Whenever I get a text message when my phone's screen is off, I get a pop up that shows a small square box (with the rest of my screen being black) and a preview of who sent the text and part of the message. I have T-Moble if that matters. My friend has At&t and his doesn't do the stupid box with the black screen alert... His is still normal.

    I find it very irritating. Before it used to have the text message pop up with the normal lock screen as a little tab that would also have any email notices, missed calls, etc. This new alert only shows this small box in the center of the screen and the rest of the screen is black.

    Does anyone know how to fix this problem? I want it to go back to how it was before, but after looking through the settings on the phone I have only been able to turn my text alerts On or Off, but not what the alert looks like.

    Please help! Thanks!
    12-19-2015 03:39 PM
  2. dpham00's Avatar
    Mod Note, I will move this to the n5 forum for more visibility
    12-20-2015 10:24 AM
  3. vel7wil's Avatar
    Messaging, more, settings, notifications, pop up display, try turning it off
    tsparks1 likes this.
    12-21-2015 11:50 AM
  4. Facemachine's Avatar
    Galaxy Note 5, why can't I change my text alert on my lock screen?-kels.jpg

    If I turn off the notification, then I don't get any alerts when I get a text message... This is what I am seeing right now, What I am trying to get my phone to do is alert me with this screen instead

    Galaxy Note 5, why can't I change my text alert on my lock screen?-adams.jpg
    12-22-2015 03:42 PM
  5. rvhs03's Avatar
    Is it only that app having this issue? If so, I would try clearing the cache on the messaging app. If that doesn't work, try to wipe the cache partition.

    Posted via the Android Central App
    12-22-2015 04:32 PM
  6. KelseyRo4's Avatar
    Are you using verizon's message+? If so, settings (in the message app), and turn off enable popup

    Posted via the Android Central App
    hub1 likes this.
    12-23-2015 12:17 PM

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