1. Umar_Naseer's Avatar
    I get a get an error message when I try to install the latest tmobile update, on my Note 5. I have factory reset the devise and wiped the cache. I have network connection issues that I feel are the direct result of the failed update. Anyone know a fix?
    12-27-2015 05:21 AM
  2. RogMoore's Avatar
    You need to get it to the nearest Samsung Store, They will guide you in a better way.
    12-27-2015 09:51 AM
  3. gozirra's Avatar
    You could try with Smart Switch, hopefully your computer doesn't also have connection issues?
    12-27-2015 09:56 AM
  4. Umar_Naseer's Avatar
    My computer doesn't have connection issues. The issues I have with my phone are not due to an unstable connection. I get over 80Mbps with my 4G LTE connection. The issue is intermittent and it's something with the phone. I have never had connection issues with any other phone on the tmobile network.
    12-29-2015 07:35 AM
  5. gozirra's Avatar
    Did you try upgrading with Smart Switch on your computer then?
    12-29-2015 12:56 PM

Similar Threads

  1. I updated my Nexus 7 (2013) to Android 6.0.1...
    By hayden802 in forum Android 6.0 Marshmallow
    Replies: 4
    Last Post: 01-03-2016, 12:39 PM
  2. Any word about an updated version of our Note Pro 12.2?
    By petercohen in forum Samsung Galaxy Note Pro 12.2
    Replies: 1
    Last Post: 12-30-2015, 06:44 PM
  3. What is the recent update for Alcatel Idol 3?
    By AC Question in forum Alcatel Idol 3 Series
    Replies: 0
    Last Post: 12-27-2015, 03:23 AM
  4. How do you perform a software reflash?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 12-26-2015, 09:03 PM
LINK TO POST COPIED TO CLIPBOARD