Google photos question

[alarsen77]

So I just switched from an iPhone 6s plus to the note 5 and I have all my pictures and videos in google photos but one issue is when I go t ok play a video on my phone in google photos it takes forever to play it has to load. I see the download option but that seems to do nothing where does it get stored? Is there an easy way that I can get this video stored in the videos app on my note so that it's stored on the phone and can play immediately?

 

[Trees]

Sounds like you've tried to download the video to the phone. If not, then there could be some buffering and resultant delay when trying to play/stream the video directly over the internet from the Google Photos cloud service.

If the video is downloaded, on my Note 5 a video or picture from Google Photos will go to Device Storage\Download folder. From there I usually move the file(s) to Pictures or the Videos directory.

 

[alarsen77]

Ok how do I find the download folder and how do I move it to the videos directory?

 

[alarsen77]

Ok so I have the file downloaded and was able to find it. But when I go to play it, it says unable to find application to perform this action. It is showing up as .mov file is that not compatible? Do I have to convert them to something else first?

 

[mhunter6378]

Yes .mov files are native to iphones video formats. The stock apps on the Note won't play it. You can download MX Player, there's a free version and it will play those files.

 

[yazoowho]

Yes .mov files are native to iphones video formats. The stock apps on the Note won't play it. You can download MX Player, there's a free version and it will play those files.

+1 MX Player.

 

[alarsen77]

I actually got video converter 2 and was able to convert them to play natively in the phones video folder.