A
AC Question
Locked out of phone and backup password doesn't work
Something is wrong with my Note 5 fingerprint sensor and it locked me out for too many failed attempts.
I tried entering my backup password which is a number near and dear to my heart. I would never forget it...but it says it is wrong.
I tried entering my Google primary email and password. I made sure to enter it exactly as shown in my LastPass account. Didn't work.
I'm now told I have ONE attempt remaining before my phone is factory reset, which is the only thing I don't remember setting.
What can I do so I don't lose all my settings, files and apps?? Seriously freaking out here!
Something is wrong with my Note 5 fingerprint sensor and it locked me out for too many failed attempts.
I tried entering my backup password which is a number near and dear to my heart. I would never forget it...but it says it is wrong.
I tried entering my Google primary email and password. I made sure to enter it exactly as shown in my LastPass account. Didn't work.
I'm now told I have ONE attempt remaining before my phone is factory reset, which is the only thing I don't remember setting.
What can I do so I don't lose all my settings, files and apps?? Seriously freaking out here!