Voice commands not working.

[Lumpy53]

I just got my Note 5 a couple of days ago, I set up my voice prompt but every time I say "OK Google" the Google prompt opens but then says it can't access the microphone. Just so you know I'm using the Google now launcher. It that the problem?

 

[nahoku]

It that the problem?

This begs the question... What happens if you switch back to Touchwiz?

 

[Lumpy53]

I tried Touch Wiz with same results, but if I touch the Google Mic button it works fine. Just doesn't work with voice command.

 

[nahoku]

I think I remember hearing some time ago that if some app is installed that has access to the microphone, it can kill Google voice. Have you installed any music, recording, or voice type apps recently?

You could also try running the phone in Safe Mode to see if it works. I don't know if Google voice will run in safe mode, but worth a try.