1. anon(19981)'s Avatar
    Has anyone had this error? I have been having this error once or twice a day. The only way to get it to read my sim is to reboot my phone. I have no idea how many missed calls I've had because of this issue.

    I paid cash for the phone at best buy about a month ago. Who do I need to deal with to resolve this issue.? Will verizon help me or do I need to contact samsung? Thanks

    Posted via the Android Central App
    Attached Thumbnails Sim card not found-screenshot_2016-03-04-02-16-41.jpg  
    03-09-2016 02:26 AM
  2. Laura Knotek's Avatar
    Hi there,

    My suggestion would be to ask Verizon for a new SIM. When I've had connectivity issues in the past, getting a new SIM from my carrier resolved the issues.
    03-09-2016 02:36 AM
  3. anon(19981)'s Avatar
    I called verizon today and they are sending me out a new sim. Hopefully that will fix the problem that I have been experiencing.

    Posted via the Android Central App
    03-09-2016 05:46 PM
  4. k2ldc10's Avatar
    I had this problem. I went to Costco where I bought it and they pulled the SIM card out and then put it back in. That seemed to resolve the issue.

    Posted via the Android Central App
    03-09-2016 07:54 PM
  5. anon(19981)'s Avatar
    I've taken it out and put it back in but it keeps doing it. Hopefully it is just a sim issue.

    Posted via the Android Central App
    03-09-2016 08:15 PM
  6. bontjes's Avatar
    I've had this problem since the December security update. There is no pattern to the error, it's completely random.

    I've tried 2 new sims from Verizon and even did a factory reset after installing Marshmallow. Didn't solve the problem.

    Verizon tells me that no one else is reporting a problem.

    Good luck! Would really appreciate a resolution.

    Posted via the Android Central App
    03-09-2016 10:17 PM
  7. anon(19981)'s Avatar
    Thanks, I'll let you know if the sim solves the issue. I have my doubts.

    Posted via the Android Central App
    03-09-2016 11:06 PM

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