1. AC Question's Avatar
    I did a hard reset on my galaxy note 5 because one day my google playstore and other apps just stopped working. the downloads would stop around 1% and then my email stopped working. This includes my yahoo mail and gmail accounts. My yahoo mail account wouldn't show the messages in the email. As for my google account, whenever I tried to add it, it would give me this error message: "Sorry, there seems to be a problem. Please try again"...or..."There was a problem communicating with Google Servers. Try again later." I would try to go onto Facebook and it would give me SSL connection error, ERR_SSL_PROTOCOL_ERROR.

    I deleted my cache date and even did a hard reset multiple times as mentioned above and nothing seems to be working, my phone has become a paper weight, please help.
    03-13-2016 02:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say you deleted your cache/data, do you mean from the Google Play Store app, or the system cache partition?

    Was this problem happening on both wi-fi and mobile data?
    03-13-2016 10:22 PM

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