1. Dnoravian's Avatar
    Hi all, so after downloading the new update, noticed that everything was working fine except that when I was connected to wifi, my mms messages would only come through here and there. Seems to have a hang up somewhere. If I turn off my wifi and use data exclusively, the messages complete their download, if not, they just hang out come through much later (15 min to an hour later)

    Since this is a major headache for me, I decided to factory reset, thinking it would solve the problem. No luck. Anyone have a fix?

    Thanks in advance
    03-13-2016 11:58 PM
  2. Trees's Avatar
    In Messages settings\More settings\Multimedia messages\Auto retrieve is it set to On or Off? That's the only thing I can think of that might make a difference. I'm on Verizon, and have not noticed a problem with delayed MMS messages while on WiFi.
    03-14-2016 06:15 AM
  3. jlost's Avatar
    I read somewhere that rebooting your router may help.
    03-14-2016 08:43 AM
  4. Dnoravian's Avatar
    The auto retrieve is on and I've reboot the router. No luck
    03-14-2016 10:19 AM
  5. Trees's Avatar
    Sounds like contacting Verizon Support or going into your local Verizon Store may be a good next step.
    Dnoravian likes this.
    03-15-2016 06:57 AM

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